Operations Team Lead: Data, Process & Mentoring

Corebridge Financial; Houston (TX); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health and Wellness

Retirement Savings (401(k))

Employee Assistance Program

Matching charitable donations

Volunteer Time Off

Paid Time Off

Job summary

Corebridge Financial is seeking an Operations Team Lead in Houston, TX. You will perform quality reviews, train staff, manage procedures, and handle field inquiries about processing status and new business.

You will update client accounts, research pending cases, and assist with system cleanup projects. A strong communicator with problem-solving skills and attention to detail is essential.

Qualifications

• 2+ years experience in financial industry or related field.
• Extremely detail oriented
• Data analysis experience, i.e. analyzing large volumes of data and recognizing inconsistencies and/or erroneous information or trends
• Process improvement training and experience
• Strong presentation and business writing skills, able to communicate effectively
• Mentoring and coaching skills
• Demonstrated ability to manage multiple tasks and projects simultaneously, prioritize competing work efforts, manage time effectively
• Organized, with the ability to complete multiple tasks under various deadlines with minimal supervision
• Bachelor's Degree preferred but not required

Responsibilities

• Act as an advocate for VFA Broker Dealer with excellent communication and analytical skills to assist with complex issues regarding account statuses, balances, transfers and inquiries.
• Provide professional, accurate and prompt service to field partners and clients with a sense of urgency.
• Be available to work any shift within our hours of operations (8am-5pm CST).

Skills

Data analysis

Problem solving

Communication

Mentoring and coaching

Time management

Organization

Attention to detail

Education

Bachelor's degree preferred

Job description

Corebridge Financial is seeking an Operations Team Lead in Houston, TX. You will perform quality reviews, train staff, manage procedures, and handle field inquiries about processing status and new business.

You will update client accounts, research pending cases, and assist with system cleanup projects. A strong communicator with problem-solving skills and attention to detail is essential.