Licensed Benefits Advisor - Seasonal

Sitel Group; United States; Remote; USD 36,000 - 42,000; Full time

Job summary

Join a leading company as a Licensed Benefits Advisor, assisting Medicare and Pre-Medicare retirees in selecting health plans. This remote position offers flexible hours and comprehensive benefits, including 401(k) matching and health insurance. Ideal candidates are customer service-oriented with at least 2 years of experience in sales or customer service.

Benefits

401(k) matching

Health, dental, and vision insurance

Paid time off

Bonuses and career growth opportunities

Employee discounts

Qualifications

• Must be at least 18 years old.
• Minimum 2 years experience in sales and/or customer service.
• Must pass background check and drug test.

Responsibilities

• Advise and enroll retirees in insurance products.
• Guide Pre-Medicare recipients on health plan options.
• Provide Medicare education and conduct needs analyses.

Skills

Customer service skills

Dependability

Critical thinking

Organizational skills

Self-motivated

Education

High school diploma or GED

Job description

Virtual Benefit Advisor - Seasonal

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!

Job Overview

Foundever is seeking work-from-home Licensed Benefits Advisors to assist Medicare and Pre-Medicare eligible retirees in choosing appropriate health plans. Responsibilities include advising and enrolling retirees in insurance products like health, prescription drug, vision, and dental plans; guiding Pre-Medicare recipients on their options; providing Medicare education; conducting needs analyses; and helping retirees select plans that meet their individual needs while delivering exceptional customer service.

Why You Should Join Us

• $18/hr during training, $19/hr upon graduating to production
• Enjoy the flexibility of a remote work environment, with weekend shifts as needed. We provide the equipment!
• Comprehensive benefits including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, bonuses, and career growth opportunities
• Employee Assistance Program with Mental Health and Wellness initiatives
• Employee discounts and referral bonuses

What We’re Looking For

• Must be at least 18 years old
• High school diploma or GED required
• Minimum 2 years experience in sales and/or customer service
• Must reside and be able to work in the US
• Must pass background check and drug test

Key Skills

• Strong customer service skills with a focus on delivering exceptional service
• Dependability and responsibility
• Critical thinking to assess situations and develop empathetic solutions
• Service-oriented mindset with a compassionate approach to helping others
• Strong organizational skills
• Ability to navigate system tools effectively
• Self-motivated for independent study during training and production phases

At Home Requirements

• Equipment including a headset shipped by Foundever
• Hardwired high-speed internet with at least 100 Mbps download and 25 Mbps upload speeds
• A quiet, distraction-free space; webcam video required during training and work

About Foundever

Foundever is a global leader in the customer experience (CX) industry with 170,000 associates worldwide. We support over 750 leading brands, providing innovative CX solutions, technology, and expertise to ensure seamless customer experiences across 60+ languages in 45 countries.

Supporting Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations, valuing the skills veterans bring to our workforce.

EEO Statement

Foundever is committed to diversity and equal opportunity employment, forbidding discrimination based on race, age, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status. We ensure fair treatment in all employment practices.