Licensed Benefit Advisor Work From Home (Multiple Locations) | 2025

Willis Towers Watson; Augusta (GA); Remote; Full time

Job summary

A leading company seeks a Benefit Advisor who will interact with Medicare eligible participants in a sales capacity. This role requires an active Life and Health Insurance license and offers the potential for attractive bonuses during the enrollment period. Successful candidates will have a robust support system and opportunities for full-time employment based on performance.

Benefits

Competitive hourly rates

Monthly bonuses

Flexible shifts

Qualifications

• Must hold an active Resident State Life and Health Insurance license.
• Experience in a needs-based sales role preferred.
• Strong computer skills and ability to work autonomously.

Responsibilities

• Assist Medicare eligible participants in selecting insurance plans.
• Conduct eligibility and needs analysis to recommend suitable plans.
• Use a consultative sales approach in phone conversations.

Skills

Communication

Patience

Sales

Customer Service

Problem Solving

Education

High School Diploma or GED

Active Resident State Life and Health Insurance License

Tools

Microsoft Office

Job description

As a Benefit Advisor, you will have the rewarding opportunity to speak with Medicare eligible participants across the country in a sales role to assist them in selecting insurance plans that meet their needs. You will spend your entire day in phone conversations with participants exercising patience and knowledge with caring explanations to enroll them in healthcare insurance products.

To qualify for this role, you must have an active Resident State Life and Health Insurance license. Those who qualify will start at $21.00 / hr. and will have significant incentive earning potential during the Medicare Annual Enrollment Period (Oct-Dec). During the Annual Enrollment Period most Benefit Advisors make between $500-$1,000 in monthly bonuses & incentives with our top BAs making $2,000+.

This is a full-time temporary role that runs until the end of each year. Our top performers will be eligible for full-time year-round employment based on business needs, which offers a robust WTW compensation and benefits package.

Note : Employment-based non-immigrant visa sponsorship and / or assistance is not offered for this specific job opportunity. Although this role is open for remote work, you must be a current resident of Arizona, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, Mississippi, Nebraska, New Mexico, Nevada, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, West Virginia, Wisconsin, or Wyoming to be considered for this role.

Key Responsibilities :

Successfully complete all required certifications to represent local and national insurance carriers

Use a consultative sales approach to listen and assess the retirees insurance needs

Conduct eligibility and needs analysis to determine suitable planoptions

Effectively communicate the costs and benefits of multiple insurance plans over the phoneusing an empathetic approach

Make plan recommendations based on participants individual needs and assist the participant in the decision-making process

Maintain professionalism, and patience with each caller. You will receive scheduled appointment calls along with first time callers.

Participate in outbound call campaigns designed to provide an introduction into the participants new relationship with our company

Work as a team player in a diverse, professional call center environment

Qualifications

Adhere to all legal regulations

The Requirements

You are excited to learn new things, have strong computer skills, and are self-motivated to always improve. You have patience and the ability to listen and recognize the needs of participants, even when they are unable to clearly articulate what is important to them. You are able to change your communication style based on the region of the call, the client, and the medical needs of the caller. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone!

Training Requirements

You will attend a virtual two-week training class and then perform a week of nesting with your new team.

Skill Requirements

Active Resident State Life and Health Insurance license is required

Ability to understand and comply with all agent appointment and carrier certification requirements necessary to represent local and national insurance carriers

Experience using Microsoft Office is preferred, with ability to multi-task between multiple screens and windows all while answering questions on the phone

Ability to learn new proprietary computer systems

Experience in a needs-based sales role, preferred

Ability to work autonomously in a self-paced, self-motivated team environment

Ability to communicate professionally and courteously

Ability to read, analyze, and interpret insurance documents, detailed correspondence, procedure manuals, insurance applications, and polices

High School Diploma or GED required

During the Enrollment Season (Oct-Dec), mandatory overtime may be required

Other duties as assigned

WTW operates in a highly regulated environment; you will be required to complete an extensive background check in order to be licensed as a Benefit Advisor.

Work from home requirements : Equipment provided!

All applicants will be required to have a separate confidential and distraction free workspace so you can focus on delivering excellent customer service to our participants

The applicant will secure and be responsible for paying their own internet expenses and will be required to maintain an internet connection that has a minimum upload speed of 10 MB / s, and a minimum download speed 100 MB / s

WiredEthernet connection that meets upload and download speed requirements as noted above

You will be required to have a personal smart phone or other device able to authenticate to a Virtual Private Network (available via application download) and capable of downloading company specific applications.

Applicants will be required to work during their assigned shift time which does include specified lunch and break times

Hardware and software requirements and additional guidelines provided during the interview selection process

Additional Information

WTW maintains a diverse working environment of dedicated associates, in an open call center layout. We utilize the latest in technology, and top of the line computer and telephony systems. We reward our associates with competitive hourly rates, monthly bonuses, team competitions, and raffles. We have a variety of shifts available. Each year we invite top performing seasonal associates to join our team on a year round basis, or invite them back for the following season.

Personal information provided in connection with this opportunity is subject to WTWs Applicant Privacy Notice .

PandoLogic. Keywords : Compensation / Benefits Consultant, Location : Augusta, GA - 30903