Licensed Benefits Advisor - Seasonal

Sitel Corp.; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading company as a Licensed Benefits Advisor, where you'll assist Medicare and Pre-Medicare eligible retirees in selecting appropriate health plans. This remote role offers competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in the lives of retirees. Ideal candidates will have a strong customer service background and a commitment to helping others.

Benefits

401(k) matching

Health, dental, and vision insurance

Disability insurance

Paid time off

Bonuses

Career growth opportunities

Employee Assistance Program

Employee discounts

Referral bonuses

Qualifications

• Must be at least 18 years old.
• Minimum 2 years experience in sales and/or customer service.
• Must pass background check and drug test.

Responsibilities

• Advise and enroll retirees in insurance products.
• Guide Pre-Medicare recipients on their options.
• Provide Medicare education and conduct needs analyses.

Skills

Customer Service Aptitude

Dependability

Critical Thinking

Service-oriented Mindset

Organizational Skills

Self-motivation

Education

High School Diploma or GED

Job description

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!

Job Overview

Foundever is seeking work-from-home Licensed Benefits Advisors to assist Medicare and Pre-Medicare eligible retirees in choosing appropriate health plans. Responsibilities include advising and enrolling retirees in insurance products such as health, prescription drug, vision, and dental plans; guiding Pre-Medicare recipients on their options; providing Medicare education; conducting needs analyses; and helping retirees select plans that meet their individual needs while delivering exceptional customer service.

Why You Should Join Us

• $18/hour during training, increasing to $19/hour upon graduation to production
• Enjoy the flexibility of a remote work environment, with weekend shifts as needed. We provide the equipment!
• Comprehensive benefits including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, bonuses, and career growth opportunities
• Employee Assistance Program with Mental Health and Wellness initiatives
• Employee discounts and referral bonuses

What We’re Looking For

• Must be at least 18 years old
• High school diploma or GED required
• Minimum 2 years experience in sales and/or customer service
• Must reside and be able to work in the US
• Must pass background check and drug test

Key Skills

• Strong customer service aptitude with the ability to deliver exceptional service
• Dependability and responsibility
• Critical thinking skills for assessing situations and developing empathetic solutions
• Service-oriented mindset with a personal drive to help others with compassion
• Strong organizational skills
• Ability to navigate system tools effectively
• Self-motivation for independent study during training and production phases

At Home Requirements

• Equipment including a headset will be shipped by Foundever
• Hardwired high-speed internet with at least 100 Mbps download and 25 Mbps upload speeds
• A quiet, distraction-free space; webcam presence required during training and production

About Foundever

Foundever is a global leader in the customer experience (CX) industry, with 170,000 associates worldwide. We support over 750 of the world’s leading brands, delivering seamless customer experiences in +60 languages across 45 countries. Our innovative CX solutions, technology, and expertise are designed to support operational needs and transform customer interactions.

Supporting over 9 million customer conversations daily, we combine global strength with an entrepreneurial, founder-led culture to help companies of all sizes and industries enhance their CX.

Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations, valuing the skills and experiences veterans bring to our workforce.

EEO

Foundever is committed to equal opportunity employment, selecting and rewarding the best candidates without regard to race, age, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We prohibit discrimination in all employment terms and conditions.