Benefits Analyst (Work From Home)

American Red Cross; Apex (NC); Remote; USD 50,000 - 60,000; Full time

Job summary

Join the American Red Cross as a Benefits Analyst where you'll be the first contact for HR inquiries, providing support for employee benefits. You'll administer benefits programs, conduct data analysis, and ensure compliance with regulations. This role offers a chance to grow within a respected organization dedicated to humanitarian efforts.

Benefits

Medical, Dental Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO: Starting at 15 days a year

401K with up to 6% match

Paid Family Leave

Employee Assistance Programs

Disability and Insurance: Short + Long Term

Qualifications

• Minimum 1 year of related experience required.
• Education can be a combination equating to the minimum qualifications.
• Experience with compiling Request for Information (RFI) and Request for Proposals (RFP).

Responsibilities

• Primary point of contact for internal Benefit escalation tickets.
• Administer American Red Cross non-union employee benefit programs.
• Conduct data analysis and provide recommendations based on findings.

Skills

Interpersonal skills

Verbal communication

Written communication

Intermediate Excel

Education

Bachelor's degree

Tools

HR ServiceNow ticketing system

Job description

2 days ago Be among the first 25 applicants

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview)

You will be the first point of contact for Benefit escalations, HR inquires and guidance on plan provisions. Benefits include Health and Welfare, Defined Benefits Plan and Defined Contribution Plan. Analyst will also provide continuous improvement for all aspects of benefits administration.

Your primary responsibilities will entail review of various employee communications, Client Acceptance Testing on various systems and portal sites, resolving internal HR Now tickets, research and responding to appeals and providing data analysis and conducting various data audits. Ability to analyze, predict trends, and summarize and present conclusions based on the findings and to provide recommendations.

The person holding this role can be located , but if on the West Coast, must be willing to work a majority of East Coast business hours (i.e. 6 of the 8 hours).

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Assist with administering the American Red Cross non-union employee benefit programs & ensure benefit plans are administered according to plan provisions and within the organization’s guidelines.
• Primary point of contact for internal Benefit escalation tickets.
• Experience with compiling various Request for Information (RFI), Request for Proposals (RFP) and assisting with various aspects of implementation of any new benefit offerings and packages.
• Develop and maintain internal requirements document, process flows and procedures for the administration process.
• Administer and monitor employee hours due to federal mandate (Affordable Care Act 30 hour mandate).
• Prepare or revise required regulatory notices such as the Summary Annual Report, Annual Funding Notice, and ensures accurate and timely communication to plan participants.
• Assess and ensure procedures, processing, and vendor requirement documents are up to date and in compliance with government regulations and plan provisions.
• Research and address escalated participant/retiree complaints and appeals and manage outsourced relationships including testing and troubleshooting vendor applications.
• Maintains integrity of plan participant data to ensure retirement plan information is accurate and administered in accordance with plan provisions and government regulations.
• Provide SOC-1 analysis and support for annual plan audits, plan document/summary plan document review and preparation, report generation.
• Provide support for the annual retiree medical program valuation reports. Test data, resolve complex issues and work effectively with both the administrator and the actuary.
• Other duties as assigned within the Total Rewards department, including special project management.
  
  

The salary range for this position is: $50,000 - $60,000 base salary. We do not offer an annual bonus for this role.

Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications)

• Education: Bachelor's degree required.
• Experience: Minimum 1 year of related experience or equivalent combination of education and related experience required.
• Skills & Abilities: Knowledge of applicable principles, concepts, practices, and standards. Excellent interpersonal, verbal, and written communication skills. Intermediate Excel skills required.
• Travel: travel will be required, approximately 6 times a year.
• Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
  
  

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications)

• Experience utilizing an HR ServiceNow ticketing system.
• Experience in providing benefits support within a large organization with 5,000 or more employees.
  
  

Benefits For You

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition
  
  

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Civic and Social Organizations and Non-profit Organizations

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