Licensed Attorney — Lead 20+ Intake Team (Sales‑Driven)

Levin & Nalbandyan, LLP | LA Trial Lawyers; Los Angeles (CA); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Flexible working hours

Paid time off

Job summary

A prominent law firm in California is seeking a licensed attorney to lead their Intake Department. You'll manage a team of over 20, establish key processes, and ensure exceptional client service through effective training and operational excellence. The ideal candidate should have a JD and 3+ years in personal injury litigation, with strong leadership and communication skills. This role offers competitive compensation and opportunities for professional growth.

Qualifications

• 3+ years of personal injury or plaintiff-side litigation experience preferred.
• Ability to foster a sales-driven culture in a legal setting.
• Excellent communication and client service skills.

Responsibilities

• Lead and manage intake specialists and team leads.
• Develop and enforce KPIs for retainer sign-on rates and missed call minimization.
• Ensure high client service standards and handle escalated calls.

Skills

Leadership

Communication

Client service

Sales-driven culture

Empathy

Education

JD and active license to practice law in California

Tools

Salesforce

Litify

Job description

A prominent law firm in California is seeking a licensed attorney to lead their Intake Department. You'll manage a team of over 20, establish key processes, and ensure exceptional client service through effective training and operational excellence. The ideal candidate should have a JD and 3+ years in personal injury litigation, with strong leadership and communication skills. This role offers competitive compensation and opportunities for professional growth.