Licensed All-Lines Claims Adjuster - Financial Services

Assurant, Inc.; Miami (FL); Hybrid; USD 26,000 - 42,000; Full time

Benefits offered by this job

Medical benefits begin on day one

Tuition reimbursement after 6 months

Competitive paid time off

Job summary

Assurant, Inc. is seeking Licensed All-Lines Claims Adjusters for Financial Services to join our growing team.

As an Adjuster, you will work directly with policyholders during claims, educate clients on card benefit insurance programs, and advocate for the policyholder by analyzing issues and guiding them through claims resolution. We offer a hybrid work model with the Miami office located at 701 Waterford Way, Miami, FL 33126, and a compensation range of $19.08–$30.53 per hour.

Qualifications

• Active All-Lines (Independent/Company) license and required continuing education hours up to date
• 2+ years of prior Claims Adjuster experience
• Relentless drive to provide exceptional customer service
• Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
• Strong listening, problem solving, and negotiating skills
• Strong analytical skills
• Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
• Detail oriented with a commitment to excellence
• Minimum high school diploma or GED
• Proven ability to work independently with minimal supervision to manage schedules and meet deadlines

Responsibilities

• Educate clients/customers on card benefit insurance programs and procedures.
• Provide accurate, professional service and maintain a customer-focused approach.
• Review claim information and enter data using standard procedures.
• Review submitted documentation for accuracy and completeness.
• Investigate questionable claims in collaboration with management.
• Adjudicate claims and provide settlements in accordance with laws and policy provisions.
• Make claim approval/denial decisions within authority limits or escalate as needed.
• Document all actions and outcomes in the system.
• Strive for high performance in customer satisfaction, efficiency, and quality.
• Maintain positive working relationships with internal and external stakeholders.
• Support multiple client product lines and stay current with industry changes.

Skills

Verbal communication

Written communication

Listening skills

Problem solving

Negotiation skills

Analytical skills

Attention to detail

Multitasking

Organizational skills

Education

High school diploma or GED

Job description

Assurant, Inc. is seeking Licensed All-Lines Claims Adjusters for Financial Services to join our growing team.

As an Adjuster, you will work directly with policyholders during claims, educate clients on card benefit insurance programs, and advocate for the policyholder by analyzing issues and guiding them through claims resolution. We offer a hybrid work model with the Miami office located at 701 Waterford Way, Miami, FL 33126, and a compensation range of $19.08–$30.53 per hour.