Total Loss Claims Adjuster

Univista Holdings; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Loyalty MGA in Miami, FL is seeking an experienced Auto Insurance Adjuster to join our onsite team. The role covers Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units.

You will investigate claims, determine coverage and valuation, and aim for fair, timely resolutions. A High School Diploma or GED and at least 6 months of claims handling experience are required; bilingual English/Spanish is essential.

Qualifications

• High School Diploma or GED required.
• 6 months of claims handling or intake experience.
• Bilingual in English and Spanish required.
• Active insurance adjuster’s license preferred; must obtain as needed.
• Strong customer service and communication skills.
• Basic proficiency in Microsoft Office.

Responsibilities

• Investigate and assess auto insurance claims across segments.
• Determine coverage, valuation, and exposure for claims.
• Resolve claims efficiently and fairly.
• Collect and analyze statements from involved parties.
• Maintain accurate claim reserves.
• Provide exceptional customer service to stakeholders.

Skills

Bilingual English-Spanish

Customer service

Communication skills

Problem solving

Time management

Education

High School Diploma or GED

Bachelor's degree in business or related field (preferred)

Tools

Microsoft Office

Job description

Job Details

Job Location: Miami, FL 33166 Salary Range: $45,000.00 - $65,000.00 Salary/year Overview: Loyalty MGA is looking for experienced Bilingual Auto Insurance Adjusters to join our team onsite. Whether your expertise is in Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, or Special Investigation Units, we want to hear from you. This role is ideal for professionals seeking to advance their careers in a dynamic and supportive environment.

Responsibilities

• Investigate and assess auto insurance claims across various segments, including Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units.
• Determine coverage, valuation, and exposure for claims.
• Resolve claims efficiently and fairly.
• Collect and analyze statements from involved parties.
• Maintain accurate claim reserves.
• Provide exceptional customer service to both internal and external stakeholders.

Requirements

• High School Diploma or G.E.D.
• 6 months of claims handling or intake experience.
• Bilingual in English and Spanish is required.
• Active insurance adjuster’s license preferred; must obtain and maintain as needed.
• Strong customer service and communication skills.
• Basic proficiency in Microsoft Office.

This role is onsite, providing an opportunity to work closely with our team and clients.

Qualifications

• Hold a valid all lines 6-20 license
• Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements.
• Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders.
• High school diploma or equivalent; bachelor's degree in business, or related field preferred.
• Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues.
• Strong organizational and time management skills to handle multiple tasks efficiently.
• Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities.
• Excellent verbal and written communication skills. Ability to articulate solutions clearly and concisely.