Financial Services Claims Adjuster- West Coast

Assurant; United States; Hybrid; USD 39,686 - 63,502; Full time

Benefits offered by this job

Medical benefits

Tuition reimbursement

Paid time off

Job summary

Assurant seeks Financial Services Claims Adjusters to join our growing team in a hybrid Miami office. You will educate clients on card benefit programs, adjudicate claims, and provide settlements in line with policy provisions.

The role requires 2+ years of claims experience, an active All-Lines license, and excellent communication, listening, and analytical skills. You will collaborate with management and maintain strong client relationships in a fast-paced environment.

Qualifications

• 2+ years of prior claims adjuster experience.
• Active All-Lines license and continuing education hours up to date.
• Excellent verbal and written communication skills.
• Strong listening, problem-solving, negotiating, and analytical skills.
• Detail oriented and committed to excellence.
• Ability to work independently with minimal supervision.
• Minimum high school diploma or GED.

Responsibilities

• Educate clients on card benefit insurance programs and procedures.
• Provide accurate, professional service while maintaining a customer-focused approach.
• Review claim information and enter data using standard procedures.
• Verify submitted documentation for accuracy and completeness.
• Investigate questionable claims in collaboration with management.
• Adjudicate claims and provide settlements in accordance with laws and policy provisions.
• Make claim approval/denial decisions within authority limits or escalate as needed.
• Document all actions and outcomes in the system.
• Strive for high performance in customer satisfaction, efficiency, and quality.
• Maintain positive working relationships with internal and external stakeholders.
• Support multiple client product lines and stay current with industry changes.

Skills

Claims experience

Communication

Problem solving

Analytical skills

Organizational skills

Detail oriented

Independent work

Time management

Education

High school diploma or GED

Job description

Overview

Assurant is seeking Financial Services Claims Adjusters to join our growing team. The role involves working directly with policyholders, advocating for them, analyzing claims, and guiding them through the claims process.

Location & Hours

Miami office (701 Waterford Way, Miami, FL 33126) – hybrid model; must travel to office when required.

Responsibilities

• Educate clients on card benefit insurance programs and procedures.
• Provide accurate, professional service while maintaining a customer‑focused approach.
• Review claim information and enter data using standard procedures.
• Verify submitted documentation for accuracy and completeness.
• Investigate questionable claims in collaboration with management.
• Adjudicate claims and provide settlements in accordance with laws and policy provisions.
• Make claim approval/denial decisions within authority limits or escalates as needed.
• Document all actions and outcomes in the system.
• Strive for high performance in customer satisfaction, efficiency, and quality.
• Maintain positive working relationships with internal and external stakeholders.
• Support multiple client product lines and stay current with industry changes.

Requirements

• 2+ years of prior Claims Adjuster experience.
• Active All‑Lines (Independent/Company) license and required continuing education hours up to date.
• Excellent verbal and written communication skills, with ability to draft business‑level correspondence.
• Strong listening, problem‑solving, negotiating, and analytical skills.
• Proven organizational and multi‑tasking ability with adaptability in a fast‑paced environment.
• Detail oriented and committed to excellence.
• Minimum high school diploma or GED.
• Ability to work independently with minimal supervision to manage schedules and meet deadlines.

Benefits

• Medical benefits begin on first day.
• Tuition reimbursement available after 6 months, up to $5,000 annually.
• Competitive paid time off, including holidays.

Pay Range

Hourly rate: $19.08 – $30.53.

Equal Opportunity Employment

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.