Licensed All-Lines Claims Adjusters for Financial Services

Assurant, Inc.; United States; Hybrid; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical benefits start day 1

Tuition reimbursement up to $5,000/yr

Competitive paid time off

Zusammenfassung

Assurant, Inc. in Miami, FL is seeking a Licensed All-Lines Claims Adjuster to work with policyholders, advocate for customers, and guide them through the claims process. The role emphasizes service orientation and problem solving in a fast-paced environment.

This hybrid position requires the All-Lines license, 2+ years of claims experience, and strong communication and analytical skills. Benefits include immediate medical coverage, tuition reimbursement up to $5,000 annually, and competitive

Qualifikationen

• Active All-Lines license with up-to-date CE hours
• 2+ years of prior Claims Adjuster experience
• Relentless drive to provide exceptional customer service
• Excellent verbal and written communications; ability to draft business-level responses
• Strong listening, problem solving and negotiating skills
• Proven organizational and multitasking abilities in fast-paced environments
• Detail oriented with commitment to excellence

Aufgaben

• Educate clients on card benefit insurance programs and procedures.
• Provide accurate, professional service and maintain a customer-focused approach.
• Review claim information and enter data using standard procedures.
• Review submitted documentation for accuracy and completeness.
• Investigate questionable claims in collaboration with management.
• Adjudicate claims and provide settlements per laws and policy provisions.
• Make claim decisions within authority limits or escalate as needed.
• Document all actions and outcomes in the system.
• Strive for high performance in customer satisfaction, efficiency, and quality.
• Maintain positive relationships with internal and external stakeholders.
• Support multiple client product lines and stay current with industry changes.

Kenntnisse

All-Lines license

Customer service excellence

Verbal and written communication

Negotiation skills

Analytical skills

Detail oriented

Ausbildung

High school diploma or GED

Jobbeschreibung

Overview of Position

Assurant is looking for Licensed All-Lines Claims Adjusters for Financial Services to join our growing team! If you are motivated, solution-oriented and have a passion for providing great customer service, come grow a fulfilling career with us!

As an Adjuster, you’ll provide be working directly with policyholders when they have a claim. You’ll advocate for the policyholder by listening, analyzing problems, and guide them through the claims process. You’ll use your expertise to proactively make recommendations that will help customers avoid future issues.

If you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model. Miami office location: 701 Waterford Way, Miami, FL 33126

What makes us different?

• Medical benefits begin on your first day
• Tuition reimbursement available after 6 months, up to $5000/annually
• Competitive paid time off, including holidays
• We deliver exceptional paid time off

What will be my duties and responsibilities?

• Educate clients/customers on card benefit insurance programs and procedures.
• Provide accurate, professional service and maintain a customer-focused approach.
• Review claim information and enter data using standard procedures.
• Review submitted documentation for accuracy and completeness.
• Investigate questionable claims in collaboration with management.
• Adjudicate claims and provide settlements in accordance with laws and policy provisions.
• Make claim approval/denial decisions within authority limits or escape as needed.
• Document all actions and outcomes in the system.
• Strive for high performance in customer satisfaction, efficiency, and quality.
• Maintain positive working relationships with internal and external stakeholders.
• Support multiple client product lines and stay current with industry changes.

What are the requirements needed for this position?

• Active All-Lines (Independent/Company) license and required continuing education hours up to date

• 2+ years of prior Claims Adjuster experience

• Relentless drive to provide exceptional customer service
• Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
• Strong listening, problem solving, and negotiating skills
• Strong analytical skills
• Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
• Detail oriented with a commitment to excellence
• Strong attention to detail and problem-solving skills
• Minimum high school diploma or GED
• Proven ability to work independently with minimal supervision to manage schedules and meet deadlines

If you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model. Miami office location: 701 Waterford Way, Miami, FL 33126