Licensed All-Lines Claims Adjusters for Financial Services

American Bankers Insurance Company of Florida; United States; Remote; USD 26,000 - 42,000; Full time

Benefits offered by this job

Medical benefits begin on day one

Tuition reimbursement after 6 months

Competitive paid time off

Job summary

Assurant is seeking Licensed All-Lines Claims Adjusters for Financial Services to join our growing team in a hybrid model near Miami. You will educate clients, review claims, adjudicate settlements, and collaborate with management to resolve complex cases.

Responsibilities include data entry, documentation, and maintaining high customer satisfaction while supporting multiple client product lines in a fast-paced environment.

Qualifications

• Active All-Lines (Independent/Company) license is required and CE hours up to date.
• Minimum 2+ years of prior Claims Adjuster experience.
• Relentless drive to provide exceptional customer service.
• Excellent verbal and written communications skills for business-level customer responses.
• Strong listening, problem-solving, and negotiating skills.
• Strong analytical skills and attention to detail.

Responsibilities

• Educate clients on card benefit insurance programs and procedures.
• Provide accurate, professional service with a customer-focused approach.
• Review claim information and input data using standard procedures.
• Review documentation for accuracy and completeness.
• Investigate questionable claims with management.
• Adjudicate claims and provide settlements per laws and policy provisions.
• Make claim decisions within authority or escalate as needed.
• Document actions and outcomes in the system.
• Strive for high customer satisfaction, efficiency, and quality.
• Maintain positive relationships with internal and external stakeholders.
• Support multiple client product lines and stay current with industry changes.

Skills

Analytical thinking

Customer service

Negotiation

Communication skills

Multi-tasking

Education

All-Lines Adjuster License

Job description

Overview of Position

Assurant is looking for Licensed All-Lines Claims Adjusters for Financial Services to join our growing team! If you are motivated, solution-oriented and have a passion for providing great customer service, come grow a fulfilling career with us! As an Adjuster, you'll provide be working directly with policyholders when they have a claim. You'll advocate for the policyholder by listening, analyzing problems, and guide them through the claims process. You'll use your expertise to proactively make recommendations that will help customers avoid future issues.

If you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model.

Miami office location: 701 Waterford Way, Miami, FL 33126

What makes us different?

• Medical benefits begin on your first day Tuition reimbursement available after 6 months, up to $5000/annually Competitive paid time off, including holidays We deliver exceptional paid time off

What will be my duties and responsibilities?

• Educate clients/customers on card benefit insurance programs and procedures.
• Provide accurate, professional service and maintain a customer-focused approach.
• Review claim information and enter data using standard procedures.
• Review submitted documentation for accuracy and completeness.
• Investigate questionable claims in collaboration with management.
• Adjudicate claims and provide settlements in accordance with laws and policy provisions.
• Make claim approval/denial decisions within authority limits or escalte as needed.
• Document all actions and outcomes in the system.
• Strive for high performance in customer satisfaction, efficiency, and quality.
• Maintain positive working relationships with internal and external stakeholders.
• Support multiple client product lines and stay current with industry changes.

What are the requirements needed for this position?

• Active All-Lines (Independent/Company) license and required continuing education hours up to date
• 2+ years of prior Claims Adjuster experience
• Relentless drive to provide exceptional customer service
• Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
• Strong listening, problem solving, and negotiating skills
• Strong analytical skills
• Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
• Detail oriented with a commitment to excellence
• Strong attention to detail and problem-solving skills
• Minimum high school diploma or GED
• Proven ability to work independently with minimal supervision to manage schedules and meet deadlines

Pay Range

Pay Range: $19.08 - $30.53. Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

What's the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

And we'll bring you a place where you can thrive.