Licensed Account Rep — Hybrid, 7.5% Bonus, 8% 401(k)

New Jersey Manufacturers Insurance Company; Trenton (NJ); Hybrid; USD 46,000 - 56,000; Full time

Benefits offered by this job

Hybrid work schedule after training

Company paid training and licensure

401k with company match up to 8%

Bonus potential up to 7.5% of first‑yr

Job summary

NJM Insurance Group in Trenton, NJ is seeking Licensed Account Representatives for our nationally recognized contact center. You will receive top-quality paid training to prepare you for this role in personal lines insurance, helping policyholders with setting up new policies, policy transactions, and billing questions.

The position offers a competitive starting rate, a potential annual bonus up to 7.5%, a hybrid schedule after training, and a robust benefits package including a 401k with

Qualifications

• Excellent verbal and written communication skills.
• Strong computer and navigation skills including Microsoft Outlook and Word.
• Accurate keyboarding skills.
• Prior customer service or contact center experience.
• Quiet, distraction-free work area at home.
• High School Diploma or GED required; an associate’s or bachelor’s degree preferred.

Responsibilities

• Deliver a high-quality customer experience via inbound calls.
• Provide coverage options and administer transactions as needed.
• Demonstrate effective time management to meet performance goals.
• Respond accurately to personal lines insurance inquiries.

Skills

Excellent verbal and written comunicat

Strong multitasking ability

Quiet, distraction-free home office

Education

High School Diploma or GED

Associate or Bachelor’s degree preferred

Tools

Microsoft Outlook

Microsoft Word

Job description

NJM Insurance Group in Trenton, NJ is seeking Licensed Account Representatives for our nationally recognized contact center. You will receive top-quality paid training to prepare you for this role in personal lines insurance, helping policyholders with setting up new policies, policy transactions, and billing questions.

The position offers a competitive starting rate, a potential annual bonus up to 7.5%, a hybrid schedule after training, and a robust benefits package including a 401k with