Hybrid Licensed Account Representative — Bonus + 401k Match

New Jersey Manufacturers Ins.; Hammonton (NJ); Hybrid; USD 51,000 - 59,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with match

Job summary

New Jersey Manufacturers Ins. is seeking licensed, customer-service oriented professionals to join our national contact center as Licensed Account Representatives. You will assist policyholders with new policies, policy transactions, and general coverage questions after comprehensive paid training.

The role supports inbound calls, requires strong communication, and offers hybrid work after training, plus a robust benefits package and potential annual bonus up to 7.5% of base compensation.

Qualifications

• Strong verbal and written communication skills.
• Prior customer service or contact center experience preferred.
• Quiet, distraction-free work area at home is required.

Responsibilities

• Deliver high-quality customer experience via inbound calls.
• Explain products and coverages, help with policy transactions.
• Answer questions on billing and coverage options.
• Provide accurate responses to customer inquiries.

Skills

Customer service

Communication

Multitasking

Active listening

Time management

Education

High School Diploma or GED

Associate/Bachelor’s degree preferred

Tools

Microsoft Outlook

Microsoft Word

Job description

New Jersey Manufacturers Ins. is seeking licensed, customer-service oriented professionals to join our national contact center as Licensed Account Representatives. You will assist policyholders with new policies, policy transactions, and general coverage questions after comprehensive paid training.

The role supports inbound calls, requires strong communication, and offers hybrid work after training, plus a robust benefits package and potential annual bonus up to 7.5% of base compensation.