License & Records Specialist – DMV Services

Thurston County; Olympia (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

Thurston County is seeking a Licensing Specialist to join the Licensing & Recording Division in Olympia. The role focuses on customer service for motor vehicle licensing, title transfers, registrations, and related records with an emphasis on accuracy and compliance.

The successful candidate will balance daily receipts, interpret licensing records, and interact with the public, DOL, and subagents, while pursuing career ladder opportunities within the division.

Qualifications

• High School Diploma or GED required.
• Two years of general office experience with significant public contact and financial accountability.
• Washington State DOL qualification within one year of hire.
• Must type 50 wpm and operate a 10-key adding machine.
• Must be bondable.
• Must be able and willing to work a varying work schedule.

Responsibilities

• Provide professional, responsive, and accurate customer service.
• Review vehicle registration renewals and title applications for transaction processing.
• Understand and communicate Washington State vehicle licensing laws, rules, and policies.
• In-depth knowledge and navigation of the Washington State DOL DRIVES/Core 21 system.
• Accurate data entry into DRIVES/Core 21, cash handling, and completion of daily deposits.
• Review and accept Passport applications.

Skills

Customer service

Communication

Cash handling

Public contact

Education

High School Diploma or GED

Tools

DRIVES/Core 21 system

10-key adding machine

Job description

Thurston County is seeking a Licensing Specialist to join the Licensing & Recording Division in Olympia. The role focuses on customer service for motor vehicle licensing, title transfers, registrations, and related records with an emphasis on accuracy and compliance.

The successful candidate will balance daily receipts, interpret licensing records, and interact with the public, DOL, and subagents, while pursuing career ladder opportunities within the division.