License and Permit Specialist

Peak Performers; Waco (TX); On-site; USD 26,000 - 30,000; Full time

Job summary

Peak Performers in Texas is seeking a License & Permit Specialist to protect and serve the people of Texas by reviewing, processing, and issuing driver licenses and permits. This high-impact role requires attentiveness and strong customer service.

Work onsite in Waco, Monday–Friday, 8am–5pm, 40 hours/week for a 6-month contract with potential to convert. You will support public safety and ensure compliance with state policies.

Qualifications

• Minimum 2 years of onsite, high-volume, customer-facing experience.
• Valid Texas driver's license with a clean driving record.
• Team-oriented and able to collaborate with individuals from diverse backgrounds.

Responsibilities

• Interact professionally with the public in-person, answering questions related to driver license and ID card applications, CDL and traffic laws, voter registration, insurance requirements, and more.
• Administer and grade written, oral, and visual exams.
• Collect fees; issue receipts; and process license and permit applications.
• Ensure applications meet state policies, codes, and statutes.
• Enter applicant data into computer systems and operate digital imaging equipment to capture portraits, thumbprints, and signatures.
• Advise individuals on license suspensions, cancellations, or revocations, and explain steps to regain eligibility.
• Inspect vehicles for safety prior to road tests; verify registration and insurance; explain procedures to applicants.
• Conduct road tests, evaluate physical and cognitive driving ability, score performance, and recommend corrective actions or revocations when necessary.

Skills

Customer-facing experience

Interpersonal skills

Outdoor/work in all weather

Education

Associate degree or equivalent

Job description

Join a mission-driven team dedicated to protecting and serving the people of Texas. As a License & Permit Specialist, you will play a vital role in reviewing, processing, and issuing driver licenses and permits, supporting the public while helping to maintain safety and compliance across the state. This is a high-impact position where your attention to detail and commitment to customer service will make a real difference every day.

Who You’ll Work With

• Join a respected Texas agency focused on public service, safety, and operational excellence. This is an opportunity to work alongside professionals who value integrity, collaboration, and continuous improvement in serving all Texans.

Major Duties

• Interact professionally with the public in-person, answering questions related to driver license and ID card applications, CDL and traffic laws, voter registration, insurance requirements, and more.
• Administer and grade written, oral, and visual exams.
• Collect fees; issue receipts; and process license and permit applications.
• Ensure applications meet state policies, codes, and statutes.
• Enter applicant data into computer systems and operate digital imaging equipment to capture portraits, thumbprints, and signatures.
• Advise individuals on license suspensions, cancellations, or revocations, and explain steps to regain eligibility.
• Inspect vehicles for safety prior to road tests; verify registration and insurance; explain procedures to applicants.
• Conduct road tests, evaluate physical and cognitive driving ability, score performance, and recommend corrective actions or revocations when necessary.

Note: A valid Texas driver’s license or approved out-of-state waiver is required because this role administers road tests.

What We’re Looking For

• Minimum 2 years of onsite, high-volume, customer-facing experience.
• Strong interpersonal skills with the ability to de-escalate tense situations professionally.
• Comfortable working on your feet, getting in and out of vehicles, and performing tasks outdoors in all weather conditions.
• Valid Texas driver’s license with a clean driving record.
• Team-oriented and able to collaborate with individuals from diverse backgrounds.

Preferred

• Associate degree or equivalent (education and experience may substitute for one another).

Exciting Opportunity Details

• Hourly rate: $20.00 per hour.
• Length of Engagement: 6-month contract assignment; Temporary-to-Permanent.
• Days/Hours: Monday-Friday, 8am-5pm (40 hours per week).
• Location: Waco, TX (7605) : Onsite.
• Competitive hourly pay.
• Track path to become permanent state employee with full state benefits.
• Structured schedule with full-time hours.
• Direct impact on the safety and service of your community.

The Peak Performers Difference

• Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment.
• Participation in a 403(b)-retirement plan.
• Priority placement for qualified applicants with chronic medical conditions and/or disabilities.
• Weekly payments through direct deposit.In business since 1994 and thousands of job placements.

All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws.

Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.

Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. We do not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.