Driver Licensing & Permit Specialist

Peak Performers; Waco (TX); On-site; USD 26,000 - 30,000; Full time

Job summary

Peak Performers in Texas is seeking a License & Permit Specialist to protect and serve the people of Texas by reviewing, processing, and issuing driver licenses and permits. This high-impact role requires attentiveness and strong customer service.

Work onsite in Waco, Monday–Friday, 8am–5pm, 40 hours/week for a 6-month contract with potential to convert. You will support public safety and ensure compliance with state policies.

Qualifications

• Minimum 2 years of onsite, high-volume, customer-facing experience.
• Valid Texas driver's license with a clean driving record.
• Team-oriented and able to collaborate with individuals from diverse backgrounds.

Responsibilities

• Interact professionally with the public in-person, answering questions related to driver license and ID card applications, CDL and traffic laws, voter registration, insurance requirements, and more.
• Administer and grade written, oral, and visual exams.
• Collect fees; issue receipts; and process license and permit applications.
• Ensure applications meet state policies, codes, and statutes.
• Enter applicant data into computer systems and operate digital imaging equipment to capture portraits, thumbprints, and signatures.
• Advise individuals on license suspensions, cancellations, or revocations, and explain steps to regain eligibility.
• Inspect vehicles for safety prior to road tests; verify registration and insurance; explain procedures to applicants.
• Conduct road tests, evaluate physical and cognitive driving ability, score performance, and recommend corrective actions or revocations when necessary.

Skills

Customer-facing experience

Interpersonal skills

Outdoor/work in all weather

Education

Associate degree or equivalent

Job description

Peak Performers in Texas is seeking a License & Permit Specialist to protect and serve the people of Texas by reviewing, processing, and issuing driver licenses and permits. This high-impact role requires attentiveness and strong customer service.

Work onsite in Waco, Monday–Friday, 8am–5pm, 40 hours/week for a 6-month contract with potential to convert. You will support public safety and ensure compliance with state policies.