License and Permit Specialist

Peak Performers; Taylor (TX); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) retirement plan

Weekly pay

Job summary

Peak Performers in Taylor, TX is hiring for a role handling license and permit applications, review, entry, and issuing licenses, with customer support emphasis. Candidates with a two-year college background are encouraged to apply.

We seek individuals with strong customer service and interpersonal skills to thrive in a professional, friendly, and customer-centric environment.

Qualifications

• 2 years of customer service experience in an onsite environment.
• Graduation from a two-year college or equivalent preferred.
• Experience and education may be substituted for one another.
• Texas driver license and a clean driving record required.

Responsibilities

• Engages with the public to provide information on licenses, laws, and safety regulations.
• Processes applications and enters data into computer systems.
• Reviews and approves license applications with internal and external stakeholders.
• Administers driving tests and evaluates applicants.
• Provides guidance on suspensions, cancellations, and reinstatement qualifications.
• Supports customers and issues licenses as directed.

Skills

Customer service experience

Interpersonal skills

Education

Two-year college background

Job description

Join our team and make a significant impact in processing license and permit applications. You'll be responsible for reviewing, entering, and issuing licenses while providing essential customer support. We value your customer service experience and encourage candidates with a two-year college background to apply.

We are actively seeking individuals with outstanding customer service and interpersonal skills to thrive in this position. By joining us, you'll become part of a professional, friendly, and customer-centric environment.

Who you will be working with

An Agency whose mission is to protect and serve Texas, striving for continuous improvement in our operations, relationships, and the safety and security of all Texans. You'll have the opportunity to work alongside dedicated professionals who are committed to making a positive impact.

Major Duties

• Engages with the public in a professional and courteous manner, providing information on driver licenses, traffic laws, safety regulations, and related topics.
• Conducts applicant screenings, administers tests, processes applications, and ensures adherence to relevant policies and statutes.
• Communicates with both internal and external stakeholders to review and approve license applications.
• Enters application data, payments, and technical details into computer systems.
• Advises applicants on suspensions, cancellations, and qualifications for reinstatement.
• Utilizes computer systems for capturing applicant information and photos.
• Inspects vehicles for safety prior to road tests checks registration and compliance and explains road test procedures.
• Administers driving tests and evaluates applicants' physical capabilities.
• Conducts comprehensive examinations as required, makes pass/fail determinations, and recommends corrective actions for driver improvement.

What are we looking for?

• 2 years of customer service experience in an onsite customer-facing environment.
• Graduation from a two-year college or equivalent is preferred.
• Experience and education may be substituted for one another.
• Texas issued driving license, and a clean driving record is required due to the nature of the role.

About the Opportunity

• Rate: $27.50/hr.
• Length of engagement: 6 months (temporary to permanent).
• Days/Hours: Monday-Friday, 8 am - 5pm.
• Location: Taylor, TX 76574

The Peak Performers Difference

• Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment.
• Our employees may participate in a 403(b)-retirement plan.
• Qualified applicants with chronic medical conditions and/or disabilities receive priority placement.
• We pay weekly through direct deposit.
• In business since 1994 and thousands of job placements.

All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws.

Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.

Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. Peak Performers does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.