Library Technology Systems Administrator I

Southfield, City of (MI); Southfield (MI); On-site; USD 60,000 - 85,000; Full time

Job summary

City of Southfield is seeking an IT professional to assist the Network Administrator in maintaining a secure, reliable technology infrastructure for the library and related services.

You will administer Microsoft 365 services, oversee the Integrated Library System (ILS), and manage backup and network security for staff and patrons. Experience in public libraries and strong communication are preferred.

Qualifications

• Associate degree in Computer Science or related field, or four years of equivalent relevant work experience.
• 1+ year experience supporting wireless technologies (APs, hotspots, IoT).
• Experience administering enterprise backup solutions and recovery testing.
• 1+ year experience supporting Windows 10/11 desktops.
• 2+ years supporting Microsoft 365 cloud environments.
• 3+ years VMware and Windows Server environments (AD, DNS, DHCP, GP).
• Experience with Integrated Library System (ILS) or ERP/WMS/EHR."
• Public library experience preferred.
• Strong oral, written communication and organizational skills.

Responsibilities

• Assist the Network Administrator to maintain secure, reliable tech infrastructure.
• Administer and support the Microsoft 365 environment (Exchange Online, Entra ID, Defender, Teams, SharePoint).
• Oversee the Integrated Library System (ILS), including updates, security, and permissions.
• Manage Veeam backup system including verification and restoration.
• Oversee Meraki wireless network infrastructure (Dashboard, AP config, firmware updates, monitoring).
• Support library technology platforms (catalog, databases, RFID, self-checkout, CapiraMobile).
• Manage network access for patron authentication and premium digital resources.
• Administer Internet filtering and security for FCC E-rate compliance.
• Troubleshoot technology issues for staff and patrons.

Skills

Wireless technologies

Backup solutions

Windows 10/11

Microsoft 365

VMware

Windows Server

Active Directory

ILS familiarity

Public library experience

Communication

Education

Associate degree in CS

Tools

Networking equipment

Job description

City of Southfield is seeking an IT professional to assist the Network Administrator in maintaining a secure, reliable technology infrastructure for the library and related services.

You will administer Microsoft 365 services, oversee the Integrated Library System (ILS), and manage backup and network security for staff and patrons. Experience in public libraries and strong communication are preferred.