Library Substitute Specialist - Circulation & Service

Kinsley Power Systems; Cambridge (MA); On-site; USD 207,000 - 248,000; Part time

Job summary

Cambridge Public Library in Cambridge, MA seeks Senior Substitutes to provide outstanding customer service and support library staff through shift coverage at the Main Library and branches.

You will handle circulation tasks, assist patrons, shelve materials, and help maintain orderly spaces. This substitute role offers flexible hours, averaging about 10 hours per week, and opportunities to work across multiple locations.

Qualifications

• High school diploma or high school equivalency is required.
• Strong customer service skills are essential.
• Familiarity with library resources and policies is preferred.
• Ability to work across multiple branches is desirable.

Responsibilities

• Provide substitute coverage for all departments and branches of the Library.
• Perform circulation tasks: check-outs, check-ins, reserves, renewals, fines.
• Provide outstanding customer service to the public and colleagues.
• Assist patrons in locating books and materials and using library resources.
• Shelve materials and read shelves.
• Process deliveries; move and unload items.
• Monitor public areas and communicate library policies.
• Perform other duties as needed.

Skills

Customer service

Team player

Positive attitude

Calm under pressure

Public library knowledge

Instruction following

Diversity awareness

Education

High school diploma or GED

Job description

Cambridge Public Library in Cambridge, MA seeks Senior Substitutes to provide outstanding customer service and support library staff through shift coverage at the Main Library and branches.

You will handle circulation tasks, assist patrons, shelve materials, and help maintain orderly spaces. This substitute role offers flexible hours, averaging about 10 hours per week, and opportunities to work across multiple locations.