Library Specialist: Customer-Focused Service & Outreach

City of Hoover; Patton Chapel (AL); On-site; USD 41,000 - 45,000; Full time

Job summary

City of Hoover is seeking a Library Specialist to provide library services and operational support within an assigned area. The role covers diverse divisions such as Public Services, Youth Services, Technology & Marketing, and more, with opportunities to assist in passport processing and outreach programs.

Ideal candidates hold a high school diploma (or GED) with library experience, or an Associate/Bachelor degree with related experience, and maintain strong customer relations while handling

Qualifications

• High School Diploma or GED with two years of library experience.
• Associates Degree with one year of library experience.
• Bachelor's Degree or higher.

Responsibilities

• Provides a high degree of customer service; assists patrons with reference, reader’s advisory, circulation, and technology.
• Supports programs, outreach, and other library services to adults or children as assigned.
• Performs technical and operational duties within the assigned area and assists with collection management and passport services.

Skills

Excellent customer service

Flexible scheduling

Teamwork

Education

High School Diploma or GED with 2 years library experience

Associates Degree with 1 year library experience

Bachelor's Degree or higher

Tools

Microsoft Office

Job description

City of Hoover is seeking a Library Specialist to provide library services and operational support within an assigned area. The role covers diverse divisions such as Public Services, Youth Services, Technology & Marketing, and more, with opportunities to assist in passport processing and outreach programs.

Ideal candidates hold a high school diploma (or GED) with library experience, or an Associate/Bachelor degree with related experience, and maintain strong customer relations while handling