Library Specialist Full Time

City of Hoover; Patton Chapel (AL); On-site; USD 41,000 - 45,000; Full time

Job summary

The City of Hoover is seeking a Library Specialist to deliver library services and operational support across divisions. This paraprofessional role emphasizes strong customer service and the ability to perform physically demanding tasks while assisting patrons and staff.

Responsibilities include reference, reader's advisory, circulation, and technology assistance, plus support for programs, outreach, and passport services within the assigned area.

Qualifications

• High School Diploma or GED or higher with library experience
• Experience operating a computer, including Microsoft Office
• Excellent internal and external customer service skills
• Ability to perform physically demanding tasks; push and unload heavy carts, lift up to 40 lbs and maneuver among shelves
• Flexibility to work weekdays, nights and weekends
• Valid driver's license and ability to obtain/maintain City of Hoover Driver's Permit
• Passport Certification from US DS is not necessary at apply but must be obtained within 6 months of employment

Responsibilities

• Provide high degree of customer service and welcoming assistance to patrons
• Provide reference, reader's advisory, circulation, and technology assistance
• Support or deliver programs, outreach, and other library services to adults or children
• Assist with collection management and passport services
• Perform technical and operational duties within the assigned area
• Assist with problem-solving and respond to customer needs
• Work independently within established policies and procedures

Skills

Customer service

Computer skills

Flexibility

Education

Bachelor's degree or higher

Associates degree

High School Diploma or GED

Tools

Driver's license

Passport Certification (within 6 months)

Job description

Overview

Hiring Range: $40,996.80 - $45,198.40The Library Specialist is a paraprofessional position that provides library services and operational support within an assigned area. Specialists may be assigned to any division of the library. Divisions of the library include Public Services, Youth Services, Technology & Marketing, Community Services, Materials Management, Arts and Administration.

Qualifications

1. High School Diploma or GED equivalent with Two (2) years of Library Experience

OR

Associates Degree with One (1) year of Library Experience

OR

Bachelor's Degree or higher

2. Experience operating a computer, including Microsoft Office

3. Excellent internal and external customer service skills

4. Ability to perform physically demanding tasks; push and unload heavy carts,lift up to 40 lbsandmaneuver among high and low shelves

5. Ability to work a flexible schedule to include weekdays, nights and weekends

6. Possession of a valid driver's license and the ability to obtain/maintain a City of Hoover Driver's Permit

7. Passport Certification from the US Department of State is not necessary when applying, but must be obtained within (6) months of employment

PREFERRED QUALIFICATIONS:

• Master’s degree from an ALA-accredited program in Library and Information Studies
• Previous library experience

Responsibilities

Provides a high degree of customer service; provides knowledgeable, responsive, and welcoming assistance to patrons; ensures all work, whether public-facing or behind the scenes, supports a positive customer experience; Provides direct service to the public, including reference, reader’s advisory, circulation, and technology assistance; supports or delivers programs, outreach, and other library services to either adults or children, depending on assigned division; Library Specialists assigned to Youth Services may require storytelling; assists with some collection management and other specialized functions, such as passport services; performs technical and operational duties within the assigned area; assists with problem-solving and responds appropriately to customer needs; performs other duties as assigned by supervisor;

Supplemental Information

Library Specialists work independently within established policies and procedures and are expected to exercise judgment and initiative. Specialists may provide operational leadership within their assigned area when a Librarian or Manager is unavailable.