Library Specialist Full Time

City of Hoover; Birmingham (AL); On-site; USD 41,000 - 45,000; Full time

Job summary

City of Hoover seeks a Library Specialist to deliver library services and operational support in an assigned division. Responsibilities include reference, circulation, technology assistance, and program support for adults or children, depending on assignment.

The position requires a relevant education level and strong customer service, with the ability to lift up to 40 lbs and work a flexible schedule including nights and weekends.

Qualifications

• High School Diploma or GED with 2 years of library experience.
• Associates Degree with 1 year of library experience.
• Bachelor's Degree or higher.
• Experience operating a computer, including Microsoft Office.
• Excellent internal and external customer service skills.
• Possession of a valid driver's license and the ability to obtain/maintain a City of Hoover Driver's Permit.
• Passport Certification from the US Department of State is not necessary when applying, but must be obtained within 6 months of employment.

Responsibilities

• Provide high level customer service and welcoming assistance to patrons.
• Deliver direct public service including reference, readers advisory, circulation and technology help.
• Support programs, outreach, and other library services to adults or children as assigned.
• Assist Youth Services with storytelling as required.
• Assist with collection management and specialized functions, such as passport services.

Skills

Customer service

Computer literacy

Education

High School Diploma or GED

Associates degree

Bachelor's degree

Tools

Microsoft Office

Job description

Hiring Range $40,996.80 - $45,198.40

The Library Specialist is a paraprofessional position that provides library services and operational support within an assigned area. Specialists may be assigned to any division of the library. Divisions of the library include Public Services, Youth Services, Technology & Marketing, Community Services, Materials Management, Arts and Administration.

• High School Diploma or GED equivalent with Two (2) years of Library Experience

OR

Associates Degree with One (1) year of Library Experience

OR

Bachelor's Degree or higher

• Experience operating a computer, including Microsoft Office
• Excellent internal and external customer service skills
• Ability to perform physically demanding tasks; push and unload heavy carts, lift up to 40 lbs and maneuver among high and low shelves
• Ability to work a flexible schedule to include weekdays, nights and weekends
• Possession of a valid driver's license and the ability to obtain/maintain a City of Hoover Driver's Permit
• Passport Certification from the US Department of State is not necessary when applying, but must be obtained within (6) months of employment

PREFERRED QUALIFICATIONS

• Master’s degree from an ALA-accredited program in Library and Information Studies
• Previous library experience

Provides a high degree of customer service; provides knowledgeable, responsive, and welcoming assistance to patrons; ensures all work, whether public-facing or behind the scenes, supports a positive customer experience; Provides direct service to the public, including reference, reader’s advisory, circulation, and technology assistance; supports or delivers programs, outreach, and other library services to either adults or children, depending on assigned division; Library Specialists assigned to Youth Services may require storytelling; assists with some collection management and other specialized functions, such as passport services; performs technical and operational duties within the assigned area; assists with problem‑solving and responds appropriately to customer needs; performs other duties as assigned by supervisor; Library Specialists work independently within established policies and procedures and are expected to exercise judgment and initiative. Specialists may provide operational leadership within their assigned area when a Librarian or Manager is unavailable.