Library Services Associate: Circulation & Patron Support

King William County Library System; Jurupa Valley (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

King William County Library System is seeking an entry-level Library Associate 2 to support branch operations, primarily at the circulation desk, and provide excellent customer service to patrons.

The role involves registering patrons, checking out materials, assisting with programs, and coordinating volunteers while handling routine administrative tasks. This part-time position requires flexibility for days, evenings, and weekends.

Qualifications

• H.S. Diploma or GED required
• Two years library experience preferred
• Basic knowledge of library systems and databases preferred
• Ability to work a regular schedule that may include a combination of days, evenings and weekends
• Excellent customer service skills
• Knowledge of Microsoft Office Suite
• Good communication skills, both written and verbal
• English/Spanish speaking is a plus

Responsibilities

• Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts
• Coordinating volunteers at the branch; including processing volunteer applications, scheduling volunteers, assigning tasks, and reporting monthly statistics to the manager
• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures
• Checks in and processes library materials as necessary
• Accepts and processes fines, fees, or other payments
• Provides information regarding programs, events, conference rooms, etc.
• Mails library materials as necessary for patron homebound programs
• Shelves library materials
• Addresses or escalates patron conduct or safety issues to appropriate management
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records
• Other duties as assigned

Skills

Customer service

Communication skills

Microsoft Office Suite

Bilingual English/Spanish

Education

High school diploma or GED

Job description

King William County Library System is seeking an entry-level Library Associate 2 to support branch operations, primarily at the circulation desk, and provide excellent customer service to patrons.

The role involves registering patrons, checking out materials, assisting with programs, and coordinating volunteers while handling routine administrative tasks. This part-time position requires flexibility for days, evenings, and weekends.