Branch Library Assistant: Patron Services & Circulation

Kent District Library; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Employee assistance program

457(b) deferred compensation plan

Dental plan

Job summary

Kent District Library is seeking a part-time circulation associate to support branch services and patron needs. Responsibilities include check-in/out of materials, registering patrons, and handling fines and notices.

The role requires strong computer and customer service skills and physical ability to move library materials. The position also involves assisting patrons with searches, demonstrating digital resources, and performing routine maintenance.

Qualifications

• High school diploma or GED required.
• Previous work experience in library or retail setting preferred.
• Basic clerical skills including computer and telephone skills.
• Interpersonal and communication skills for interaction with staff and customers.
• Bilingual (English/Spanish) preferred.
• Ability to lift up to 40 pounds.
• Ability to travel between work locations as needed.

Responsibilities

• Check in/out library materials and collect money for fines.
• Issue library cards and register new patrons.
• Maintain collection by shelving, sorting, and inspecting materials.
• Process patron information and update the library database.
• Assist patrons with search using ILS and online tools.
• Provide reference and information services to patrons.
• Demonstrate and assist with eReader devices and digital collections.
• Operate library equipment and handle routine maintenance.

Skills

Clerical skills

Customer service

Interpersonal communication

Bilingual (English/Spanish) preferred

Education

High school diploma or GED

Tools

Library ILS system

Job description

Kent District Library is seeking a part-time circulation associate to support branch services and patron needs. Responsibilities include check-in/out of materials, registering patrons, and handling fines and notices.

The role requires strong computer and customer service skills and physical ability to move library materials. The position also involves assisting patrons with searches, demonstrating digital resources, and performing routine maintenance.