Library Service Associate - Customer Programs & Tech Help

COUNTY OF BROWN; Green Bay (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

Brown County Library in Green Bay, WI is seeking Library Service Associates to connect customers with resources, assist with circulation tasks, and troubleshoot patron questions. You will greet patrons, help locate materials, and support basic research inquiries while ensuring a welcoming library environment.

Under the supervision of Librarians and Managers, you will operate library technology, assist with program support, and help maintain displays and displays.

Qualifications

• Basic knowledge of library operations and services.
• Ability to assist customers with information requests and referrals.
• Comfort with using library technology and cash handling procedures.

Responsibilities

• Assist customers with using the Library and locating resources.
• Provide friendly customer service and help with library accounts and circulation tasks.
• Support library events and programming under supervision of Librarians and Managers.

Skills

Customer service

Cash handling

Verbal communication

Written communication

Multitasking

Tools

Library catalog

Public computers

Automated Materials Handling

Job description

Brown County Library in Green Bay, WI is seeking Library Service Associates to connect customers with resources, assist with circulation tasks, and troubleshoot patron questions. You will greet patrons, help locate materials, and support basic research inquiries while ensuring a welcoming library environment.

Under the supervision of Librarians and Managers, you will operate library technology, assist with program support, and help maintain displays and displays.