Library Security Supervisor — Crisis Response & Tech Savvy

Northbrook Chamber; Northbrook (IL); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Retirement plans

Job summary

Northbrook Public Library seeks a Security Supervisor to ensure a safe, welcoming environment for patrons and staff. This full-time role involves supervising Security Monitor staff, coordinating with leadership during incidents, and supporting training for safety and security across the library.

The ideal candidate applies trauma-informed de-escalation, crisis intervention, and Mental Health First Aid to resolve conflicts while upholding the Library Bill of Rights and patron confidentiality.

Qualifications

• Prepares to hire, train, schedule, and coach part-time Security Monitor staff.
• Knowledge of crisis management, de-escalation, Mental Health First Aid, and mediation.
• Upholds library ethics, confidentiality, and patron privacy.

Responsibilities

• Supervise part-time Security Monitor staff and coordinate scheduling.
• Coordinate emergency and incident response with library leadership.
• Compile data and generate reports to inform administrative decisions.
• Support security training activities and improve safety procedures.

Skills

Supervisory experience

Crisis management & de-escalation

Public service & communication

Security technology knowledge

incident reporting & documentation

Education

CPR/AED/First Aid certification

Job description

Northbrook Public Library seeks a Security Supervisor to ensure a safe, welcoming environment for patrons and staff. This full-time role involves supervising Security Monitor staff, coordinating with leadership during incidents, and supporting training for safety and security across the library.

The ideal candidate applies trauma-informed de-escalation, crisis intervention, and Mental Health First Aid to resolve conflicts while upholding the Library Bill of Rights and patron confidentiality.