Library Safety & Community Liaison

Charleston County Public Library; Charleston (SC); On-site; USD 26,463 - 28,089; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k

Pension Plan

Paid Vacation and Sick Leave

Paid Holidays

Job summary

Charleston County Public Library is seeking a Public Safety Associate to ensure a safe and welcoming environment for all patrons and staff. This role requires strong interpersonal skills and the ability to manage conflicts effectively while maintaining a customer service-oriented approach.

The ideal candidate will have a high school diploma, experience in security or social services, and training in conflict resolution. Benefits include health insurance, paid vacation, and a competitive hourly rate between $19.21 to $20.39 based on experience.

Qualifications

• High school diploma or equivalent required; some college coursework in criminal justice, social services, or related field preferred.
• Experience in security, law enforcement, social services, or community engagement preferred.
• Training in de-escalation, conflict mediation, or trauma-informed practices desirable.

Responsibilities

• Monitor library facilities to ensure a safe environment.
• De-escalate conflicts and respond to disruptive behavior.
• Provide assistance during emergencies and coordinate with emergency responders.
• Maintain incident reports and security logs.
• Build rapport with patrons and educate them on library policies.

Skills

Interpersonal skills

Communication

Calm decision-making

Customer service

Education

High school diploma or equivalent

Some college coursework in criminal justice or related field

Job description

Charleston County Public Library is seeking a Public Safety Associate to ensure a safe and welcoming environment for all patrons and staff. This role requires strong interpersonal skills and the ability to manage conflicts effectively while maintaining a customer service-oriented approach.

The ideal candidate will have a high school diploma, experience in security or social services, and training in conflict resolution. Benefits include health insurance, paid vacation, and a competitive hourly rate between $19.21 to $20.39 based on experience.