Library Reference Assistant

City of Leesburg, Florida; Leesburg (AL); On-site; USD 21,000 - 28,000; Full time

Job summary

The City of Leesburg, Florida seeks a paraprofessional librarian assistant to deliver advanced bibliographic searches and customer-oriented library services. You will provide information assistance, support public computer access, and help with digitization and social media content.

Responsibilities include assisting with information services, planning outreach materials, and helping with library events while engaging extensively with the public and supporting collection-related tasks.

Qualifications

• Requires a bachelor's degree or associate degree with public library experience.
• Requires experience with public library organizations and customer service experience or an equivalent combination of education, training and experience.
• Must be able to work evenings and some Saturdays.
• Requires a valid State of Florida driver license and satisfactory driving record; weekends and evenings availability.

Responsibilities

• Operates library computers for data entry and information retrieval.
• Assists with planning and preparation of flyers, posters, and bibliographies for the library.
• Staffs service points to assist patrons in circulation, information, and reference activities.
• Performs trouble-shooting tasks on computers and assists patrons with public computer use.
• Assists librarians with technology classes and programs.
• Maintains content on the Library's social media accounts and digitization efforts.

Skills

Customer service

Public library experience

Microsoft Office

Mobile devices

Education

Bachelor's degree

Associate degree with public library experience

Tools

Library information systems

Job description

Summary

The purpose of the class is to provide paraprofessional, customer-oriented library services. The class is responsible for performing advanced bibliographic searches in intra-library loan, acquisition, or circulation functions and/or information services using all available library sources and tools; providing research and/or assistance in public service areas involving extensive public contact in advising patrons in the use and location of physical materials, online and digital resources, public computers, and mobile devices.

Examples of duties

• Operates library computers for data entry and information retrieval.
• Assists with planning and preparation of flyers, posters, and bibliographies for the library.
• Participates in special civic and library events.
• Staffs service points to assist patrons in circulation, information, and reference activities, including Readers' Advisory.
• Performs trouble-shooting tasks on computers, and assists patrons with public computer and equipment use.
• Assists the librarians with technology classes and programs.
• Helps maintain and add content on the Library's social media accounts.
• Performs tasks related to digitizing and preserving material in the library's special collections.
• Assists patrons and staff with current technologies and applications, such as mobile devices, social media, etc.
• Plans and coordinates the scheduling and borrowing of Book Club materials.
• Conducts bibliographic searches for serials, periodicals, special collections, and print and non-print materials.
• Assists librarians with aspects of collection development including selection, recommendations, and weeding.
• Attends staff meetings to exchange information, attends in-service training and technical classes, webinars, or conferences to improve technical skills.
• Performs related tasks such as managing desk, phone, and email inquiries, directing vendors and service technicians to the appropriate persons, and assisting with various library projects.

Qualifications

• Requires a bachelor's degree or associate degree with public library experience.

• Requires experience with public library organizations and customer service experience or an equivalent combination of education, training, and experience, which provides the necessary knowledge, skills and abilities for this job. Requires strong computer skills, experience with Microsoft Office applications and mobile devices.

• Must be able to work evenings and some Saturdays.

• Requires a valid State of Florida driver license and satisfactory driving record as a condition of initial and continued employment. Must be able to work weekends and evenings.