Library Operations Lead - Circulation & Service

The Pennsylvania State University; Friedensville (PA); Sur place; USD 45 000 - 71 000; Plein temps

Avantages offerts par ce poste

75% tuition discount

Excellent benefits

Résumé du poste

Penn State Lehigh Valley Library is seeking a Library Operations Supervisor to manage daily operations with emphasis on circulation and collection maintenance. You will supervise staff and student workers, deliver excellent service to campus users, and help shape library priorities in collaboration with the Head Librarian.

The role requires on-site presence, strong leadership, and budget awareness, with opportunities to contribute across campus and learn from a large university library system.

Qualifications

• Committed to providing excellent customer service and adaptability with staff and patrons.
• Excellent interpersonal and inclusive collaboration skills.
• Effective verbal and written communication.
• Strong organizational skills with attention to detail and multi-tasking.
• Experience providing leadership or guidance to others, formal or informal.

Responsabilités

• Facilitate and lead daily library operations including circulation, reserves, interlibrary loan, acquisitions, catalog maintenance, and collection upkeep.
• Supervise library staff, hire, schedule, train, and conduct performance management.
• Provide outstanding customer service to students, faculty, and community users.
• Develop and implement operational procedures.
• Collaborate with Head Librarian on planning and evaluating unit priorities and budgets.
• Monitor budgets, forecast purchases, and maintain records and documentation.

Connaissances

Customer service

Leadership

Verbal and written communication

Organizational skills

Software learning

Formation

Bachelor’s Degree

Outils

Library systems

Microsoft 365

Description du poste

Penn State Lehigh Valley Library is seeking a Library Operations Supervisor to manage daily operations with emphasis on circulation and collection maintenance. You will supervise staff and student workers, deliver excellent service to campus users, and help shape library priorities in collaboration with the Head Librarian.

The role requires on-site presence, strong leadership, and budget awareness, with opportunities to contribute across campus and learn from a large university library system.