LIBRARY MEDIA SPECIALIST

Norfolk State University; United States; On-site; USD 40,000 - 47,000; Full time

Job summary

Norfolk State University’s Information Services Library is seeking a technician to maintain media services computers and equipment, set up devices, and oversee loaning through library systems. You will train student workers, assist patrons at the Information Services Desk, record usage, and support room reservations.

Familiarity with Windows and Mac, Adobe Creative Cloud, and Microsoft Office is preferred. This on-site role requires weekday, evening, and weekend hours with a focus on reliable,

Qualifications

• High school diploma or GED or equivalent combination of training and education that provides the requisite knowledge, skills, and abilities.
• Have a working knowledge of multimedia equipment, new technologies, computers, and computer software such as Adobe Creative Cloud, Microsoft Office suite, etc.
• Experience using PCs and Macs, restoring factory settings, installing software, and performing computer maintenance.
• Experience developing, interpreting and applying departmental policies and procedures.
• Ability to hire, train, supervise, and evaluate student workers.
• Good customer service skills and the ability to work in a team environment.
• Good verbal and written communication skills.

Responsibilities

• Maintains Media Services computers, devices, and equipment according to established procedures and oversees loaning of computers, devices, and equipment through library systems.
• Records usage statistics according to established procedures.
• Set up new computers and devices to integrate with university networks.
• Investigates options for acquiring new computers, devices, and equipment.
• Performs inventory of Media Services resources under supervision of manager.
• Supervises use of and maintains the equipment in the library’s makerspaces.
• Prepares guides and conducts training on using computers, devices, equipment, and software.
• Helps administer the library’s equipment and room reservation systems.
• Hires, trains, manages, and evaluates student workers for the department.
• Provides excellent customer service to library patrons serving at the Information Services Desk during scheduled day, evening, and weekend shifts.

Skills

Customer service

Teamwork

Verbal communication

Written communication

Adobe Creative Cloud

Microsoft Office

Education

High school diploma or GED

Tools

Adobe Creative Cloud

Microsoft Office

Job description

Essential Duties and Responsibilities

1. Maintains Media Services computers, devices, and equipment according to established procedures and oversees loaning of computers, devices, and equipment through library systems.
2. Records usage statistics according to established procedures.
3. Set up new computers and devices to integrate with university networks.
4. Investigates options for acquiring new computers, devices, and equipment.
5. Performs inventory of Media Services resources under supervision of manager.
6. Supervises use of and maintains the equipment in the library’s makerspaces.
7. Prepares guides and conducts training on using computers, devices, equipment, and software.
8. Helps administer the library’s equipment and room reservation systems.
9. Hires, trains, manages, and evaluates student workers for the department.
10. Provides excellent customer service to library patrons serving at the Information Services Desk during scheduled day, evening, and weekend shifts.

Supervisory Responsibilities - This position involves supervising student workers.

Minimum Qualifications

• High school diploma or GED or equivalent combination of training and education that provides the requisite knowledge, skills, and abilities.
• Have a working knowledge of multimedia equipment, new technologies, computers, and computer software such as Adobe Creative Cloud, Microsoft Office suite, etc.
• Experience using PCs and Macs, restoring factory settings, installing software, and performing computer maintenance.
• Experience developing, interpreting and applying departmental policies and procedures.
• Ability to hire, train, supervise, and evaluate student workers.
• Good customer service skills and the ability to work in a team environment.
• Good verbal and written communication skills.

Preferred Qualifications

• A bachelor’s degree in library science, computer science, or related field.
• Experience working in a library and using automated library systems.
• At least one year’s experience working with a variety of media equipment.

Salary range: $40,000 - $47,164

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information: Name: Office of Human Resources Phone: [phone] Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.

Equal Opportunity Employer Contact Pathways Discover Your Future at Norfolk State University Join a vibrant academic community at Norfolk State University, a dynamic, public, urban institution located in the heart of Hampton Roads in Norfolk, Virginia. With a proud legacy dating back to 1935, NSU is one of just five HBCUs in the Commonwealth of Virginia and one of 15 public four-year universities in the state. Our campus is home to more than 5,400 students, including a thriving graduate population that makes up over 10% of our enrollment. NSU offers a supportive and engaging environment across five distinguished academic schools and colleges, led by a dedicated team of approximately 1,000 faculty and staff. With an annual operating budget exceeding $190 million, Norfolk State is positioned for growth, innovation, and student success. Whether you’re looking to grow your career or make a lasting impact, NSU invites you to be part of a community where excellence, purpose, and progress are more than just words — they’re a way of life. Behold the Green and Gold — and apply today! The home of the largest Naval Base in the world, Norfolk is 1 of the 7 cities that make up what Is referred to as the Hampton Roads Region, an area that includes Virginia Beach & Colonial Williamsburg. Norfolk has big-city amenities and attractions of arts and culture, and cuisines of the Eastern Seaboard. There are numerous & accessible parks, riverfronts, lakes, festivals, & beaches; all favorable for weekend getaways and an easy commute to NSU. NSU Human Resources 757.823.8160