Library & Instructional Technician

South College; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Front Loaded PTO

Tuition Assistance

Medical, Dental, Vision

401(k) – with Employer Contribution

Job summary

South College Library invites applications for the full-time Library & Instructional Technician at our Nashville campus. We seek a team-oriented individual with excellent communication and organization skills who enjoys a fast-paced, on-campus environment.

This daytime role runs Monday–Friday with regular Saturday hours. Duties include supporting Canvas, assisting with interlibrary loan and circulation, and collaborating with the Instructional Design and Technology team to enhance teaching and

Qualifications

• Must have minimum associate’s degree; bachelor’s preferred.
• Experience in library settings is preferred.
• Strong communication and customer service skills.

Responsibilities

• Assist students with navigating Canvas courses and other instructional technologies.
• Provide training and support for Canvas basics and related teaching tools.
• Assist with IDT Help Desk on level 1 tickets and provide excellent customer service.

Skills

Communication skills

Organization skills

Customer service

Education

Associate degree

Bachelor's degree

Tools

Canvas

Job description

Description

Library & Instructional Technician

This is an on-campus, daytime position Monday - Friday with regular Saturday hours.

Salary Range

Competitive

Benefits

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision
• 401(k) – with Employer Contribution

South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

Over 20,000 Students

11 Campuses

Competency Based Education

Online

Library & Instructional Technician Description

South College Library invites applications for the full-time position of Library & Instructional Technician at our Nashville campus. We are searching for a team-oriented individual with excellent communication and organization skills who likes to work in an active, fast-paced environment. This is an on-campus, daytime position Monday - Friday with regular Saturday hours.

Essential Duties and Responsibilities:

• Work with Instructional Design and Technology leadership on projects that support the IDT team.
• Assist students with navigating Canvas courses.
• Provide training and support for the basics of Canvas and other instructional technologies that support teaching and learning.
• Assist with IDT Help Desk on level 1 tickets.
• Provide excellent customer service and problem solving skills in assisting all users. Direct users to a librarian for further assistance as needed.
• Assist with maintenance and use of library collection, printer, computers, and laptops.
• Provide accurate circulation, interlibrary loan, and inter-campus loan services.
• Collect and report library usage data monthly and as requested.
• Supervise assigned Federal Work Study to provide sufficient coverage for all hours.
• Issue college ID cards to faculty, staff, and students. Maintain equipment and order supplies.
• Participate in assigned department teams, projects, and committees.
• Participate in Welcome Sessions and other assigned campus events to represent the library department.

Requirements

Education

• Minimum Associate’s Degree
• Bachelor’s Degree preferred

Experience

• Library experience preferred