Library & Instructional Technician

South College of Tennessee, Inc.; Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Front Loaded PTO

Tuition Assistance

Medical, Dental, Vision

401(k) – with Employer Contribution

Job summary

South College Library invites applications for the full-time position of Library & Instructional Technician at our Nashville campus. We are searching for a team-oriented individual with excellent communication and organization skills who likes to work in an active, fast-paced environment.

This is an on-campus, daytime position Monday - Friday with regular Saturday hours. Responsibilities include supporting Canvas and other instructional technologies, assisting with the IDT help desk, and

Qualifications

• Excellent communication and organization skills.
• Minimum Associate’s Degree; Bachelor’s Degree preferred.
• Library experience preferred.

Responsibilities

• Work with Instructional Design and Technology leadership on projects that support the IDT team.
• Assist students with navigating Canvas courses.
• Provide training and support for Canvas and other instructional technologies.
• Assist with IDT Help Desk on level 1 tickets.
• Provide excellent customer service and problem solving to all users.

Skills

Communication

Organization

Customer service

Education

Associate degree

Bachelor’s degree preferred

Tools

Canvas

Job description

Description

Library & Instructional Technician

This is an on-campus, daytime position Monday - Friday with regular Saturday hours.

Salary Range

Competitive

Benefits

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision
• 401(k) – with Employer Contribution

South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

Over 20,000 Students

11 Campuses

Competency Based Education

Online

Library & Instructional Technician Description

South College Library invites applications for the full-time position of Library & Instructional Technician at our Nashville campus. We are searching for a team-oriented individual with excellent communication and organization skills who likes to work in an active, fast-paced environment. This is an on-campus, daytime position Monday - Friday with regular Saturday hours.

Essential Duties and Responsibilities:

• Work with Instructional Design and Technology leadership on projects that support the IDT team.
• Assist students with navigating Canvas courses.
• Provide training and support for the basics of Canvas and other instructional technologies that support teaching and learning.
• Assist with IDT Help Desk on level 1 tickets.
• Provide excellent customer service and problem solving skills in assisting all users. Direct users to a librarian for further assistance as needed.
• Assist with maintenance and use of library collection, printer, computers, and laptops.
• Provide accurate circulation, interlibrary loan, and inter-campus loan services.
• Collect and report library usage data monthly and as requested.
• Supervise assigned Federal Work Study to provide sufficient coverage for all hours.
• Issue college ID cards to faculty, staff, and students. Maintain equipment and order supplies.
• Participate in assigned department teams, projects, and committees.
• Participate in Welcome Sessions and other assigned campus events to represent the library department.

Requirements

Education

• Minimum Associate’s Degree
• Bachelor’s Degree preferred

Experience

• Library experience preferred