Library Info Desk & Tech Support Specialist

Forsyth County; Winston-Salem (NC); On-site; USD 17,000 - 28,000; Part time

Job summary

The Forsyth County Public Library seeks a Library Information Specialist to support public service duties at the information desk, handling information requests, issuing library cards, updating records, checking out and shelving materials, and helping patrons with technology on public computers and personal devices.

This part-time position works 18 hours per week, including nights and weekends, requiring strong customer service, attention to detail, and basic computer proficiency across

Qualifications

• Excellent customer service skills.
• Attention to detail.
• Proficiency with basic computer skills and office technology including Microsoft, Google, internet searching and downloadable material.
• Accuracy with tasks.
• Must have high school diploma or GED.
• Knowledge of basic computer competency with current office software and technology.

Responsibilities

• Assist at the public service/information desk by answering information requests from customers and issuing library cards; update customer records.
• Check out library materials and shelve materials.
• Assist customers with technology-related questions on public computers and on personal devices, including downloading eBooks and audiobooks.

Job description

The Forsyth County Public Library seeks a Library Information Specialist to support public service duties at the information desk, handling information requests, issuing library cards, updating records, checking out and shelving materials, and helping patrons with technology on public computers and personal devices.

This part-time position works 18 hours per week, including nights and weekends, requiring strong customer service, attention to detail, and basic computer proficiency across