Part-Time Library Technician

Cobb County Fire and Emergency Services; Marietta (GA); On-site; USD 17,000 - 21,000; Part time

Job summary

Cobb County Government is seeking friendly library staff for Powder Springs and South Cobb Regional Library locations. The roles involve checking books in and out, helping patrons with accounts and digital resources, and promoting library programs.

Positions require a high school diploma or GED and at least six months of customer service experience. The work schedule includes 18 hours weekly, with nights, Sundays, and alternating Saturdays.

Qualifications

• High School diploma or GED required, with six or more months of public interaction/customer service experience.
• Excellent interpersonal, communication, and customer service skills, with enjoyment of working with the public.
• Ability to work well in a team and handle high-volume patron interactions.
• Willingness to assist patrons with basic technology needs, including public computer navigation, email, printing.

Responsibilities

• Provide excellent customer service to library patrons of all ages.
• Process check-ins/check-outs and register patrons for library cards.
• Assist patrons with accounts and using computers and digital resources.
• Promote library programs and services.
• Keep daily statistics and maintain knowledge of materials and services.

Skills

Customer service

Teamwork

Interpersonal skills

Communication

Public interaction

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Position Information

There are three positions located in two libraries. One position is at the Powder Springs Library, a community library located within the Ford Center Campus in downtown Powder Springs The other two positions are at South Cobb Regional Library, a busy regional hub located near the intersection of Floyd and Clay Roads. The successful candidate in each position will provide excellent customer service to all ages as they process and shelve materials, assist patrons with their accounts, assist patrons using computers and digital resources, and promote library programs and services.

These positions work 18 hours per week, including nights and weekends, plus 4 hours (1:00-5:00p) on scheduled Sundays. These positions are also scheduled to work every other Saturday.

Essential Functions

Circulation/information services including: checking books in and out; registering patrons for library cards; registering patrons for voter registration cards.

Take fines for overdue books.

Assist in keeping daily statistics.

Develops and maintains a working knowledge about the organization and care of library materials, library services and programs.

Performs other related duties as assigned.

Minimum Qualifications

High School diploma or GED required; supplemented by six or more months work experience involving public interaction/customer service.

Preferred Qualifications

• Excellent interpersonal, communication, and customer service skills, with a genuine enjoyment of working with the public.
• Ability to work effectively in a team environment while managing high-volume patron interactions.
• Great computer skills and a willingness to assist patrons with basic technology needs, including public computer navigation, Microsoft Office, email, downloading, scanning, and printing.
• Previous library experience preferred.

Physical Abilities

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements

Some tasks require the ability to communicate orally.

Environmental Factors

Essential functions are regularly performed without exposure to adverse environmental conditions.

EEO Statement

Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.