Library Information Specialist

Forsyth County; Winston-Salem (NC); On-site; USD 17,000 - 28,000; Part time

Job summary

The Forsyth County Public Library seeks a Library Information Specialist to support public service duties at the information desk, handling information requests, issuing library cards, updating records, checking out and shelving materials, and helping patrons with technology on public computers and personal devices.

This part-time position works 18 hours per week, including nights and weekends, requiring strong customer service, attention to detail, and basic computer proficiency across

Qualifications

• Excellent customer service skills.
• Attention to detail.
• Proficiency with basic computer skills and office technology including Microsoft, Google, internet searching and downloadable material.
• Accuracy with tasks.
• Must have high school diploma or GED.
• Knowledge of basic computer competency with current office software and technology.

Responsibilities

• Assist at the public service/information desk by answering information requests from customers and issuing library cards; update customer records.
• Check out library materials and shelve materials.
• Assist customers with technology-related questions on public computers and on personal devices, including downloading eBooks and audiobooks.

Job description

The Library Information Specialist position supports the public service functions of the Library by working the public service/information desk, answering requests for information from customers, issuing library cards and updating customer records, checking out library materials and shelving library materials. This position assists customers with technology-related questions on the public computers and on customer’s personal electronic devices including downloading eBooks and audiobooks.

This position works 18 hours per week which includes nights and weekends.

• Excellent customer service skills
• Attention to detail
• Proficiency with basic computer skills and office technology including Microsoft, Google, internet searching and downloadable material.
• Accuracy with tasks

Must have high school diploma or GED. Knowledge of basic computer competency with current office software and technology.

SPECIAL REQUIREMENTS

This position has been identified to interact with children and must comply with NC G.S. 153A-94.2(b) “requires an applicant for employment to work with children in any capacity, must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI.” These checks must be conducted in accordance with G.S. 143B-1209.26, the statute which authorizes the SBI to provide a fingerprint-based state and national criminal record check to cities and counties.