Library Front Desk Aide: Bright, Customer-Focused PT

Kids for the Future; Centerville (OH); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

OPERS retirement

Vision insurance

Term life insurance

Ohio Deferred Compensation

Employee Assistance Program

Discounted gym membership

Job summary

The Washington-Centerville Public Library is seeking a Public Services Library Aide to provide premiere front desk service, greet patrons, and assist with checkout and catalog usage. This 12-hour-per-week role emphasizes friendly, efficient service in a fast-paced environment at WCPL.

Responsibilities include circulation tasks, patron support, and helping with requests and shelving, with a strong focus on customer satisfaction and team collaboration.

Qualifications

• Provide outstanding, pleasant, professional customer service both in person and over the phone.
• Circulation desk duties including check-in/check-out and holds/registration of patrons.
• Assist patrons with library services, catalog, and other resources.

Responsibilities

• Greet and guide patrons at front desk, respond to needs and requests.
• Process OhioLink/Search Ohio requests; prepare materials for outbound/inbound returns.
• Be a strong team player, assist teammates, and handle shelving and non-patron duties.
• Provide basic reader’s advisory to patrons and read communications as needed.

Skills

Customer service

Front desk

Team player

Communication

Education

None required

Tools

Library catalog systems

Job description

The Washington-Centerville Public Library is seeking a Public Services Library Aide to provide premiere front desk service, greet patrons, and assist with checkout and catalog usage. This 12-hour-per-week role emphasizes friendly, efficient service in a fast-paced environment at WCPL.

Responsibilities include circulation tasks, patron support, and helping with requests and shelving, with a strong focus on customer satisfaction and team collaboration.