Library Desk Associate – Access Services

Illinois; United States; On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Aflac

EAP

Deferred compensation plan

Job summary

Poplar Creek Public Library District in Cook County seeks a part-time Library Assistant to manage desk operations and assist patrons with registration, holds, fines, and account management. The role emphasizes strong customer service and teamwork in a public library environment.

Position requires a High School Diploma or GED, weekend and evening hours, and the ability to operate in a busy library setting. Compensation includes a defined hourly range and benefits listed in the posting.

Qualifications

• Strong customer service skills required.
• Familiarity with the Dewey Decimal System.
• Experience with automated systems.

Responsibilities

• Performs the daily functions of the Check-out Desk.
• Warmly greets patrons at a key public desk within the library.
• Facilitates department functions including registration, management of patron accounts, fines and fees, holds, checking in/out, and services.
• Maintains a pleasant personality in dealing with all library visitors.
• Assists patrons and resolves patron disputes with good judgement.
• Supports with mending damaged materials and shelving as needed.

Skills

Customer service

Dewey Decimal System familiarity

Automated systems familiarity

Education

High School Diploma or GED

Job description

Poplar Creek Public Library District in Cook County seeks a part-time Library Assistant to manage desk operations and assist patrons with registration, holds, fines, and account management. The role emphasizes strong customer service and teamwork in a public library environment.

Position requires a High School Diploma or GED, weekend and evening hours, and the ability to operate in a busy library setting. Compensation includes a defined hourly range and benefits listed in the posting.