Library Clerk II: Customer Service & Circulation

City-of-Keller,-Tx; Keller (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

City of Keller, TX is seeking a Library Clerk II for full-time work in Keller, Texas. Responsibilities include shelving, circulation, and assisting customers and vendors. The role supports cash handling, card issuance, and program administration within a busy library environment.

The position emphasizes communication, organizational skills, and a professional demeanor to serve patrons of all ages. Experience with Koha is preferred and a valid Texas driver's license may be required.

Qualifications

• High school diploma or GED required.
• 1–3 years in library services or related field.
• Koha experience preferred.
• Excellent oral and written communication.
• Ability to work with diverse age groups.
• Strong customer service skills.

Responsibilities

• Shelving and organize literature.
• Conduct circulation borrowing/returns and donations.
• Oversee Wi‑Fi program.
• Create new accounts and issue library cards.
• Interact with customers and vendors by phone and email.
• Handle cash management: fines, refunds, room rentals, cash drawer reconciliation.
• Assist with collection maintenance and procurement.
• Train volunteers.

Skills

Oral & written communication

Customer service

Organization skills

Attention to detail

Typing

Education

High school diploma or GED

Tools

Koha

Job description

City of Keller, TX is seeking a Library Clerk II for full-time work in Keller, Texas. Responsibilities include shelving, circulation, and assisting customers and vendors. The role supports cash handling, card issuance, and program administration within a busy library environment.

The position emphasizes communication, organizational skills, and a professional demeanor to serve patrons of all ages. Experience with Koha is preferred and a valid Texas driver's license may be required.