Library Circulation & Customer Service Pro

Gulfshoresal; Keller, Northern (TX, KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Gulfshoresal in Keller, TX seeks a library support assistant to provide frontline customer service, shelving, circulation, and clerical tasks under the Director's direction. Responsibilities include processing loans, issuing library cards, handling fines and payments, managing room rentals, and assisting with the Wi-Fi program and donor interactions.

The ideal candidate has a high school diploma or GED, strong communication, attention to detail, and the ability to work with volunteers in a

Qualifications

• High School diploma or GED required; 1-3 years in library services preferred.
• Strong oral and written communication and excellent customer service.
• Ability to learn library software and to work professionally with diverse patrons.
• Must pass pre-employment screening and hold a valid Texas driver license.

Responsibilities

• Assist with shelving, circulation, and donations, including issuing library cards.
• Handle cash procedures, fines, refunds, and room rentals; reconcile cash.
• Assist with Wi-Fi program and customer/vendor inquiries.
• Support training of volunteers and other duties as assigned.

Skills

Customer service

Communication skills

Attention to detail

Organization skills

Education

High School Diploma or GED

Tools

Koha (Library System)

Job description

Gulfshoresal in Keller, TX seeks a library support assistant to provide frontline customer service, shelving, circulation, and clerical tasks under the Director's direction. Responsibilities include processing loans, issuing library cards, handling fines and payments, managing room rentals, and assisting with the Wi-Fi program and donor interactions.

The ideal candidate has a high school diploma or GED, strong communication, attention to detail, and the ability to work with volunteers in a