Library Clerk II

Gulfshoresal; Keller, Northern (TX, KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Gulfshoresal in Keller, TX seeks a library support assistant to provide frontline customer service, shelving, circulation, and clerical tasks under the Director's direction. Responsibilities include processing loans, issuing library cards, handling fines and payments, managing room rentals, and assisting with the Wi-Fi program and donor interactions.

The ideal candidate has a high school diploma or GED, strong communication, attention to detail, and the ability to work with volunteers in a

Qualifications

• High School diploma or GED required; 1-3 years in library services preferred.
• Strong oral and written communication and excellent customer service.
• Ability to learn library software and to work professionally with diverse patrons.
• Must pass pre-employment screening and hold a valid Texas driver license.

Responsibilities

• Assist with shelving, circulation, and donations, including issuing library cards.
• Handle cash procedures, fines, refunds, and room rentals; reconcile cash.
• Assist with Wi-Fi program and customer/vendor inquiries.
• Support training of volunteers and other duties as assigned.

Skills

Customer service

Communication skills

Attention to detail

Organization skills

Education

High School Diploma or GED

Tools

Koha (Library System)

Job description

Position Function

- Under the direction of the Director of Library and/or Designee, performs assigned duties necessary to support the Library Department with customer service, processes and procedures, and clerical support.

Essential Duties % of Performance

Performs assigned duties necessary to support the Library Department with customer service, process and procedures, and clerical support.Duties included are, but not limited to: shelving and organizing literature; conducting circulation borrowing, return procedures, and donation; overseeing Wi-Fi program; creating new accounts; issuing library cards; and customer and vendor interaction (e.g. answering questions, phones, emails, etc.).Responsible for cash management procedures, such as processing of fines, refunds, room rentals, reconciling cash drawer, running credit card report, and securing monies in the safe.May assist with collection maintenance and procurement. 90%

Assists in the training of volunteers. 5%

Performs additional duties as assigned. 5%

Total: 100%

Physical Demand Descriptions

(The following descriptions are provided as an example of potential physical and/or sensory activities and does not address the potential for reasonable accommodation; it is intended as general examples of possible physical/sensory demands that might occur during the performance of the position functions/duties, and are not intended to be all inclusive.)

Bending/Climbing/Balancing - picking up supplies, files and file boxes, books, periodicals, stairs, step stool, walking, standing, filing, CPR/AED life saving, etc.

Carrying/Lifting - up to 50 lbs., files, filing, office supplies, books, periodicals, work aids, etc.

Fine Dexterity - telephone, keyboard, calculator, computer hardware, writing, and software usage, CPR/AED life saving, etc.

Foot Controls - ladders, step stools, walking, etc.

Hearing - customer assistance, telephone, meetings, CPR/AED life saving, etc.

Pushing/Pulling/Reaching/Stooping/Twisting - supplies, files, file boxes, books, periodicals, retrieving, storage shelves, rolling carts, etc.

Standing - assisting customers and staff, meetings, etc.

Sitting - desk work, meetings, etc.

Vision - writing, typing, filing, reading, etc.

Walking - to and from library , around library, assisting customers, meetings, etc.

Machines, Tools, Equipment and/or Work Aids

(The following list is intended to provide examples of possible machines, equipment, tools and/or work aids that might be needed to perform position functions/duties and should not to be construed as a comprehensive or complete catalog.This list does not include and does not supersede any requirements with respect to safety or protective equipment, uniforms, apparel, gear or apparatuses required for the performance of any duties described herein.)

Audio/Visual, Calculator, Computer, Copier, Facsimile, Keyboard, Office Supplies, Scanner, Software, Telephone, etc.

Environment

Duties are generally performed in an office environment. Possible exposure to dust, mold, and electricity. May require participation in outdoor activities and/or events that could result in the exposure to outdoor allergens, exhaust, fumes, humidity, and/or extreme or inclement weather.

Requirements/Knowledge/Skills/Abilities

Required knowledge and experience is normally obtained through the completion of a high school diploma or GED, and one (1) to three (3) years of work related experience in Library Services, teaching or related field is required.

KoHa experience is preferred.

Must possess good oral and written communication skills.

Must possess excellent customer services skills.

Must be able to sort and file.

Must be able to communicate and present oneself in a professional manner, and have the ability to successfully work with all age groups and backgrounds and needs.

Must exhibit attention to detail, accuracy, and safety.

Ability to type, read and write letters, emails, etc.

Ability to learn the City's integrated Library software program/system.

Must posses strong organization skills and have the ability to work in a fast paced work environment.

Ability to establish and maintain effective working and professional relationships with City and other public employees, public officials, contractors, consultants, vendors, and the general public.

Must possess a valid Texas Class C driver license.

Must pass all post offer pre-employment processes and/or procedures, to include but not limited to Drug Screen, Physical Examination, and applicable Background Checks.