Library Circulation & Teen Services Technician

County of Davidson; Denton (NC); On-site; USD 47,802,720 - 60,889,920; Full time

Job summary

The County of Davidson is seeking a library assistant to provide customer support at the circulation desk and assist patrons with reference resources. The role includes registering patrons for cards, promoting new materials, and helping with teen and Summer Reading programming.

Candidates should have strong computer and research skills, knowledge of library operations, and the ability to communicate clearly. This on-site position involves collaboration with staff and outreach to the community.

Qualifications

• Must have strong computer and research skills.
• Knowledge of library operations, techniques, systems, tools and policies.
• Knowledge of library collection, including books and authors.
• Knowledge of age appropriate materials.
• Some knowledge of resources available for genealogical research.
• Some knowledge of fines and collection process.
• Ability to operate computers, automated systems and a variety of equipment.
• Ability to interpret library rules, procedures and policies.
• Ability to use library reference materials and develop resourceful search strategies using a variety of media.
• Ability to provide guidance and direction to the general public and instruct them in locating information to meet their needs.
• Ability to provide guidance to volunteers in basic library functions.
• Ability to communicate effectively, both orally and in writing.
• Ability to work collaboratively in a team environment, maintaining positive relationships with colleagues and community partners.
• Demonstrate willingness to support coworkers, contribute ideas, and adapt flexibly to various situations.
• Ability to establish and maintain effective relationships with patrons from a diverse population of people, vendors, other libraries, and the general public.

Responsibilities

• Check materials in and out at the circulation desk.
• Answer patrons' questions and assist with reference methods and resources.
• Register patrons for new or replacement cards.
• Promote new materials and rotate shelf displays.
• Assist with teen programming and Summer Reading events.
• Collaborate with local schools for outreach services.
• Maintain shelves and inventory; assist with book orders.
• Operate library computers and automated systems and a variety of equipment.

Skills

Computer skills

Research skills

Customer service

Communication

Teamwork

Reference services

Patron services

Education

Two-year degree or two years of college

Tools

Automated systems

Job description

The County of Davidson is seeking a library assistant to provide customer support at the circulation desk and assist patrons with reference resources. The role includes registering patrons for cards, promoting new materials, and helping with teen and Summer Reading programming.

Candidates should have strong computer and research skills, knowledge of library operations, and the ability to communicate clearly. This on-site position involves collaboration with staff and outreach to the community.