Library Circulation & Tech Resources Lead

CSU; San Jose (CA); On-site; USD 72,000 - 77,000; Full time

Job summary

San José State University is seeking a Circulation Desk & Student Technology Resources Coordinator to oversee print and technology circulation at the SJSU Library. The role involves leading staff, training student assistants, and coordinating with IT to manage circulating tech resources, while ensuring excellent customer service at service desks.

Responsibilities include policy development, budgeting for student assistants, and providing high-level support to the Director and Associate Dean in

Qualifications

• High school education or equivalent certification.
• Four years of related library and/or clerical experience.
• Experience coordinating public or customer service operations preferred.

Responsibilities

• Plan, staff, and evaluate Circulation Desk and STR service points.
• Train and supervise student assistants; monitor budget allocations.
• Maintain inventory and knowledge of ALMA Fulfillment; support policy development.

Skills

Customer service

Team training

Policies and procedures

Education

High school education or equivalent

4 years related library/clerical experience

Tools

ALMA Fulfillment

OneSearch

Self-check systems

Printers

Job description

San José State University is seeking a Circulation Desk & Student Technology Resources Coordinator to oversee print and technology circulation at the SJSU Library. The role involves leading staff, training student assistants, and coordinating with IT to manage circulating tech resources, while ensuring excellent customer service at service desks.

Responsibilities include policy development, budgeting for student assistants, and providing high-level support to the Director and Associate Dean in