Library Circulation Lead - Staff Development & Service

City of Evanston; Evanston (IL); On-site; USD 77,000 - 108,000; Full time

Job summary

The City of Evanston's Main Library invites applications for an Assistant Circulation Manager. Under the Circulation Manager, you will supervise shelvers and circulation staff, train teams, schedule shifts, and ensure excellent customer service across the Main Library and branches.

You will help develop equitable, inclusive service, oversee cash handling, generate monthly circulation reports, and participate in staff recruitment and performance evaluations.

Qualifications

• High school diploma or GED required with 3+ years supervisory customer service experience.
• Preferred library or related supervisory experience.
• Spanish or Mandarin language skills preferred.

Responsibilities

• Directly supervise shelvers and circulation staff, including training and evaluation.
• Coordinate work activities and cash handling duties across branches.
• Assist in recruitment, staff development, and performance reviews.
• Ensure equitable, inclusive library services for Evanston residents.
• Maintain knowledge of EPL, CCS and CCS partner library policies and systems.

Skills

Supervisory experience

Customer service

Staff training

Scheduling

Equity and inclusion

Cash handling

Communication

Team leadership

Education

High school diploma or GED

Tools

Library automation system

Job description

The City of Evanston's Main Library invites applications for an Assistant Circulation Manager. Under the Circulation Manager, you will supervise shelvers and circulation staff, train teams, schedule shifts, and ensure excellent customer service across the Main Library and branches.

You will help develop equitable, inclusive service, oversee cash handling, generate monthly circulation reports, and participate in staff recruitment and performance evaluations.