Library - Circulation Clerk

Library Systems & Services LLC; Huntsville (TX); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Paid Time Off

Tuition Assistance

Retirement Plan

Life Insurance

Disability Insurance

Training & Development

Wellness Resources

Résumé du poste

Library Systems and Services is seeking a friendly, service-oriented Library Circulation Clerk for the Huntsville Public Library in Huntsville, TX. This entry-level role supports circulation desk operations and customer service, including check-in/out, card issuance, and patron account management.

You will assist patrons with locating materials, use of self-checkout, and basic reference tasks, while handling payments and keeping shelves organized.

Qualifications

• Welcomes and registers patrons; issues library cards.
• Checks in/out materials and manages patron accounts.
• Assists patrons with locating materials and using the reference desk.
• Handles fines, fees, or other payments.
• Shelves library materials and supports program activities.

Responsabilités

• Provide excellent customer service at the circulation desk.
• Assist with opening/closing duties and cash reports.
• Explain policies and assist with self-checkout and computer use.
• Provide information about programs, events, and room reservations.
• Maintain patron privacy and protect records.

Connaissances

Customer service

Money handling

Microsoft Office

Communication skills

English/Spanish speaking

Formation

High School Diploma or GED

Outils

Library systems

Databases

Description du poste

Description

Library Systems and Services is seeking friendly, enthusiastic, and service oriented Library Circulation Clerk for the Huntsville Public Library located in Huntsville, TX. The Library Circulation Clerk is the entry level position in the Library Associate job family. Under direction from management, the Library Circulation Clerk performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation desk. Providing excellent customer service to library patrons.

Hours Per Week: 40

Requirements

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provides excellent customer service by welcoming and registering patrons, issuing library cards, checking in/out materials and managing patron accounts
• Assists patrons with locating materials or the reference desk, using computers, or explaining policies and procedures (checking out, use of self-check-out machine, logging onto the Internet, making copies, etc.)
• Checks in and processes library materials as necessary
• Accepts and processes fines, fees, or other payments
• Shelves library materials
• May provide program support for the library under direction from management
• May handle opening and closing responsibilities, counting money, completing daily cash reports
• Provides information regarding programs, events, conference rooms, etc
• Addresses or escalates patron conduct or safety issues to appropriate management
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records
• Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies)
• Other duties as assigned

QUALIFICATIONS

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

• H.S. Diploma or GED
• Two years library experience preferred
• Basic knowledge of library systems and databases preferred
• Ability to work a regular schedule that includes a combination of days, evenings and weekends
• Excellent customer service skills
• Knowledge of Microsoft Office Suite
• Good communication skills, both written and verbal
• English/Spanish speaking a plus

Physical Requirements

• Must be able to frequently move from place to place within the location.
• Retrieve books and other items on high shelves; lift, push/pull, hold/carry of items weighing up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; walk; bend; stoop; reach; and climb.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.