Library Branch Operations Manager

Kansas City Public Library; Englewood (MO); On-site; USD 53,000 - 65,000; Full time

Job summary

Kansas City Public Library is seeking an Assistant Branch Manager for Trails West Branch in Independence, MO. The role is full-time and exempt, with a starting salary of $59,283 plus benefits.

You will lead daily branch operations as second in charge, oversee staffing, deliver high-quality customer service, and provide notary services as needed. The position requires a Master’s in Library Science, strong supervisory experience, and proficiency with Microsoft Office.

Qualifications

• Master’s degree in Library/Information Science or equivalent.
• Strong customer service and staff supervision experience.
• Ability to work during all branch hours.
• Notary knowledge per MO Notary Handbook.

Responsibilities

• Acts as floor and daily operations second in charge in the branch.
• Coordinates staffing and substitutes with Branch Manager.
• Maintains safe and inclusive environment and handles incident reports.
• Facilitates circulation and registration services for patrons.
• Directly supervises assigned staff and functions.
• Provides notary services to patrons and oversees related duties.

Skills

Customer service

Staff supervision

Communication

English proficiency

Education

Master’s degree in Library/Information Science

Tools

Microsoft Office

Job description

Kansas City Public Library is seeking an Assistant Branch Manager for Trails West Branch in Independence, MO. The role is full-time and exempt, with a starting salary of $59,283 plus benefits.

You will lead daily branch operations as second in charge, oversee staffing, deliver high-quality customer service, and provide notary services as needed. The position requires a Master’s in Library Science, strong supervisory experience, and proficiency with Microsoft Office.