Library Branch Manager — Service Leader & Staff Coach

Library Systems & Services LLC; Camarillo (CA); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement plan (401k)

Paid time off

Tuition assistance

Disability insurance

Training & development

Wellness resources

Résumé du poste

Library Systems & Services LLC in Camarillo, CA is hiring a Branch Manager 3 to oversee daily operations, supervise staff, and lead service delivery at the Camarillo Public Library. The role reports to the Library Director and emphasizes customer service, staff development, and collaboration with stakeholders.

Responsibilities include managing programs and collections, budgeting, and ensuring a welcoming, safe environment while upholding library policies and laws.

Qualifications

• MLIS degree required; candidates in final year may be considered.
• One year supervisory experience preferred.
• Library management or administrative experience preferred.
• Experience providing customer service and resolving patron concerns preferred.
• Experience reviewing financial reports and library statistics preferred.
• Strong communication, organizational, leadership, and problem solving skills.
• Ability to manage competing priorities and work with staff and the public.

Responsabilités

• Oversee daily library operations to ensure efficient and effective service delivery.
• Supervise, train, and support library staff, including scheduling and daily work assignments.
• Conduct employee performance evaluations, provide ongoing coaching and feedback, and address performance concerns through appropriate performance management.
• Establish clear expectations, promote accountability, and support employee development.
• Work with the Library Director to implement operational goals, policies, and procedures.
• Oversee library programming, outreach activities, and collection management.
• Build and maintain positive relationships with patrons, community organizations, and local partners.
• Address patron concerns and resolve operational issues in a timely and professional manner.
• Ensure incidents involving patrons, staff, or library operations are promptly reported, documented, and escalated to the Library Director and appropriate personnel.
• Assist with budget management, monitor expenditures, and review library statistics and operational reports.
• Identify opportunities to improve library services, operations, and the overall patron experience.
• Maintain a safe, welcoming, and inclusive environment for staff and patrons.
• Communicate effectively and work collaboratively with staff, leadership, and community stakeholders.
• Demonstrate sound judgment, professionalism, flexibility, and accountability in carrying out assigned responsibilities.

Connaissances

Supervisory experience

Staff training

Customer service

Budget monitoring

Communication

Problem solving

Collaboration

Leadership

Formation

MLIS degree

Description du poste

Library Systems & Services LLC in Camarillo, CA is hiring a Branch Manager 3 to oversee daily operations, supervise staff, and lead service delivery at the Camarillo Public Library. The role reports to the Library Director and emphasizes customer service, staff development, and collaboration with stakeholders.

Responsibilities include managing programs and collections, budgeting, and ensuring a welcoming, safe environment while upholding library policies and laws.