Library Assistant (Part Time)

McDowell County; Marion (NC); On-site; USD 28,000 - 34,000; Full time

Job summary

McDowell County's Marion Library seeks a Library Assistant to perform clerical and circulation duties with strong patron interaction. Non-exempt role under FLSA, focusing on public service and accurate materials handling.

The position encompasses check-in/check-out, patron guidance, and daily operations support, with opportunities for professional growth and ongoing training.

Qualifications

• Strong written and oral communication and customer relations skills.
• Familiarity with library procedures and materials.
• Ability to deal tactfully with the public and with co-workers.
• Ability to work independently.
• Ability to bend, stoop, lift book bags, push loaded book cart.
• Computer knowledge and skills, including Internet and word processing.
• Valid North Carolina driver’s license.

Responsibilities

• Circulation: check-in/check-out of books and materials; answer phones; handle book drops; assist with opening/closing procedures; reserve items and notify patrons.
• Patron assistance: provide reader’s advisory, explain catalog use, greet patrons, assist with Internet, copier, and fax.
• Continuing education: attend staff meetings and workshops as required.
• All other duties as assigned.

Skills

Communication

Customer service

Public interaction

Independent work

Tools

Internet

Word processing

Job description

Under general guidance from the Library Director and Assistant Director, a Library Assistant performs a wide variety of clerical and circulation duties in accordance with established policies.

A major part of the Library Assistant’s duties will involve patron assistance, and considerable emphasis must be placed on interactions with the public. This position is non-exempt under the guidelines of the Fair Labor Standards Act.

NOTE: Positions available at Marion Library.

ILLUSTRATIVE EXAMPLES OF WORK:

• Circulation

  • Computer check-in and check-out of books and other materials.
  • Answers telephone promptly while on desk duty.
  • Empties book drops daily as assigned.
  • Performs library opening and closing procedures when needed.
  • Reserves books as requested by patron, and calls patrons when books are available.
  • Prepares daily newspapers and periodicals for shelving as assigned.
  • Prepares library cards for patrons following library procedures.
  • Is familiar with complaint procedures; documents and handles initial problems; refers these to the Library Director if necessary.
  • Shelves materials and reads shelves for accuracy as assigned.
  • Performs other tasks as assigned.

• Patron Assistance

  • Provides reader’s advisory services for patrons.
  • Provides instruction on use of computer catalog.
  • Greets patrons pleasantly, in person or on the telephone.
  • Assists patrons using the Internet, copier and fax.

• Continuing Education

  • Attends staff meetings and training sessions as required.
  • Attends area, regional, and statewide workshops on request.

• All other duties as assigned

• Strong written and oral communication and customer relations skills.
• Familiarity with library procedures and materials.
• Ability to deal tactfully with the public and with co-workers
• Ability to work independently.
• Ability to bend, stoop, lift book bags, push loaded book cart.
• Computer knowledge and skills, including Internet and word processing.
• Valid North Carolina driver’s license.