Library Assistant-PT

city of Waco; Waco (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

City of Waco seeks a Library Assistant to help WMCL patrons locate items, check out and return materials, and provide friendly customer service in person and by phone.

Under supervision, you will shelve items, maintain organized shelves, and assist the public with requests. Requires a high school diploma, 16+ years old, and some customer service experience; Texas driver’s license and library experience are a plus.

Qualifications

• High school diploma or GED required.
• Must be at least 16 years old.
• One month of customer service experience.
• Preferred: Valid Texas Driver's License.
• Preferred: Public library experience.

Responsibilities

• Shelves materials in neat, proper order.
• Maintains shelves by reviewing call numbers and reshelving items.
• Provides general assistance to the public in person and by phone.
• Assists with retrieving abandoned materials and tidying public areas.
• Delivers excellent customer service to patrons and staff.

Skills

Customer service

Education

High School Diploma

Job description

Minimum Starting Salary: $16.7903 h hourly- Depending on Qualifications

City of Waco Seeks

The ideal candidate will provide excellent customer service, pay close attention to detail, and enjoy putting books in order using alpha/numeric systems.

Job Summary

Under basic supervision, assists Waco-McLennan County Library (WMCL) patrons with locating items, check-out and return of library materials and other customer services. Library Assistants are responsible for providing quality customer services to the public. They assist in a friendly and a timely manner both in person and by telephone.

Qualifications

Required:

• H.S. Diploma
• Must be at least 16 years of age and have acquired or be pursuing a high school diploma or GED
• One month of customer service experience

Preferred:

• Valid Texas Driver's License
• Public library experience

Essential Functions

• Shelves various materials in neat and proper order.
• Maintains shelves by regularly reviewing call numbers and reshelving anything found out of place.
• Provides general assistance to the public and refers to other staff when needed.
• Assists with picking up abandoned materials and straightening furniture in public areas.
• Provides excellent customer service, both externally and internally.