Library Assistant: Patron Services & Tech Help

Chesterfield County; Chesterfield Court House (VA); On-site; USD 27,000 - 36,000; Full time

Job summary

Chesterfield Public Library in Virginia is hiring a full-time Library Assistant to support daily library operations, check in/out materials, and assist patrons with basic services.

The position requires a high school diploma or GED and at least one year of customer service, with pre-employment checks. You will help patrons, process fines, arrange materials, and provide technology assistance across library locations. Weekday hours typically 8:45 a.m. to 5:15 p.m., with some evenings or weekends.

Qualifications

• High school diploma or GED and one year of customer service experience.
• Pre-employment drug testing, FBI background check and education verification.
• Knowledge of library services and standard office practices.

Responsibilities

• Operate the library system to check in/out materials and assist patrons.
• Assist patrons with account services such as PIN resets and printing.
• Collect fines and fees and process transactions.
• Sort and shelve materials and maintain organized shelves.
• Provide technology assistance with devices and library software.
• Answer questions in person or by phone.

Skills

Customer service

Office procedures

Computer skills

Cash handling

Interpersonal communication

Education

High school diploma or GED

1 year customer service experience

Tools

Cash register

Library systems

Basic computer software

Job description

Chesterfield Public Library in Virginia is hiring a full-time Library Assistant to support daily library operations, check in/out materials, and assist patrons with basic services.

The position requires a high school diploma or GED and at least one year of customer service, with pre-employment checks. You will help patrons, process fines, arrange materials, and provide technology assistance across library locations. Weekday hours typically 8:45 a.m. to 5:15 p.m., with some evenings or weekends.