Library Assistant: Part-Time Customer Service & Tech Help

York County Libraries; Pennsylvania; On-site; USD 11,000 - 16,000; Part time

Job summary

York County Libraries is seeking a Library Assistant to help diverse patrons with library resources, in person, by phone, and by email. The role includes checking materials in/out, updating records, assisting with ILL/IRM, and supporting daily library operations at Collinsville Community Library.

You will work part‑time, with a schedule including Tuesdays and Thursdays and occasional Saturdays, and you must have strong customer service and computer skills.

Qualifications

• High school diploma or equivalent required.
• College experience preferred.
• Customer service experience in a public library setting preferred.
• PA Child Abuse Clearance, PA Criminal History Clearance, FBI fingerprint-based Criminal History Clearance, and Mandated Reporter Training Certificate required.
• Ability to lift up to 30 pounds and stand/walk up to four hours is required.

Responsibilities

• Checks in/out library materials using scanner and ILS.
• Creates/updates member records and responds to messages on member accounts.
• Assists patrons with locating materials and using library resources.
• Supports opening/closing procedures and maintains desk area.
• Coordinates with staff and volunteers for events and displays; assists with ILL/IRM.

Skills

Customer service

Teamwork

Communication

Dependability

Computer proficiency

Organizational skills

Education

High school diploma or equivalent

College experience preferred

Tools

ILS database

Job description

York County Libraries is seeking a Library Assistant to help diverse patrons with library resources, in person, by phone, and by email. The role includes checking materials in/out, updating records, assisting with ILL/IRM, and supporting daily library operations at Collinsville Community Library.

You will work part‑time, with a schedule including Tuesdays and Thursdays and occasional Saturdays, and you must have strong customer service and computer skills.